Claims Manager, Construction Defect

Starr Indemnity & Liability Company

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Alpharetta, GA Houston, TX Until 9/13/2026 7+ years exp First posted July 15, 2026 Last posted July 15, 2026
Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Starr is looking for an experienced construction defect claim manager to join our team.

Preferred Location: Atlanta or Alpharetta

Alternate Locations: Houston, Chicago, Scottsdale, or Philadelphia

Responsibilities:

The Construction Defect Claims Manager will be responsible for handling construction defect claims throughout the United States involving Starr insureds. The claims require prompt coverage analysis, determination of liability and defenses, investigation of alleged damages, and timely reserve evaluation.

The claim manager will be required to attend virtual and in person mediations and settlement conferences to negotiate cost-effective settlements, and potentially attend trials.

The claim manager will interact with respective profit center leaders, underwriters, actuaries, and reinsurers on trends, developments, and individual claims.

Requirements:

  • Bachelor’s degree
  • At least 7 years of experience handing Construction Defect claims
  • Superior negotiation and litigation management skills
  • Strong communication (verbal and written) and interpersonal skills
  • Proficient in Microsoft Office suite
  • Must have a pro-active approach
  • Travel may be required and will vary depending on business needs and caseload
  • Insurance adjuster licenses must be obtained where needed. Candidates who are already broadly licensed are preferred.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

About this role

Summary

Manage construction defect claims, conduct coverage analysis, negotiate settlements, and interact with stakeholders.

Job title

Claims Manager, Construction Defect

Experience level

7+ years

Minimum experience

7+ years exp

Industry

insurance

Location requirements

Remote work allowed, primarily in the US, preference for Atlanta/Alpharetta.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

coverage analysisnegotiationlitigation managementcommunication

Preferred skills

pro-active approachinsurance licensing

Specializations

construction defectclaim managementnegotiationlitigation
Locations

Structured locations inferred from the posting.

United States

Remote Country

Alpharetta, GA, USA

On-site City

Houston, TX, USA

On-site City

Chicago, IL, USA

On-site City

Scottsdale, AZ, USA

On-site City

Philadelphia, PA, USA

On-site City