Claims Assistant

Advocate

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Orlando, Florida remote Until 8/22/2026 H-1B sponsor history First posted March 21, 2025 Last posted March 21, 2025
Job description
Overview
At Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA’s and case managers. 
 
We are seeking a Claims Assistant to play a key role in ensuring smooth case management and operational support at Advocate. In this position, you will handle a variety of important administrative tasks, from managing incoming communication to scheduling appointments for case managers. You’ll ensure that our administrative processes flow efficiently, contributing directly to the success of our mission. If you’re organized, detail-oriented, and enjoy working in a fast-paced environment, this could be the perfect opportunity for you to make a meaningful impact.

Job Responsibilities

  • Ensure the Social Security Administration (SSA) has processed representative forms and provided access to Electronic Records Express (ERE).
  • Manage a high volume of incoming mail as the company continues to grow.
  • Handle calls and texts to the client care team’s dedicated 888 line.
  • Schedule appointments for case managers to keep operations on track.
  • Request medical source statements and assist with other administrative tasks to ensure smooth process flow.

Qualifications

  • Strong administrative and clerical skills are essential.
  • Prior experience with Social Security disability is preferred but not required.
  • Highly organized and capable of managing multiple tasks efficiently.
  • Strong attention to detail and task-oriented mindset.
  • Ability to thrive in a fast-paced and growing work environment.
This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.
About this role

Summary

Manage administrative tasks, schedule appointments, handle communication for social security claims.

Job title

Claims Assistant

Experience level

not specified

Industry

healthcare

Location requirements

remote work allowed, based in Orlando, Florida

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

administrative skillsclerical skillsattention to detail

Preferred skills

organizationcommunication

Specializations

administrationsocial securitydisability
Locations

Structured locations inferred from the posting.

Orlando, FL, USA

Remote City