Claims Analyst

PSG Global Solutions

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Newark, DE, us on site Until 8/21/2026 H-1B sponsor history First posted March 26, 2025 Last posted March 26, 2025
Job description

A top provider of outsourcing, staffing, consulting and workforce solutions within the areas of engineering, finance and accounting, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing.

Claims Analyst (Level II) Resolves customer merchant, credit, or ATM claims within the bank's policies and procedures. Responsibilities include: investigate and decision daily incoming claims using multiple systems and tools; resolve differences; answer service requests and inquiries received from various channels. May debit or credit customer's accounts as appropriate, process chargebacks or update customer regarding pending claims. Researches and resolves other general customer account inquiries as appropriate. Maintains internal operational and financial controls and ensures that they are observed for all assigned cases. Ensures that all cases are resolved in compliance with industry regulations and bank procedures, integrity levels of the department's case management system and financial controls. Works within a team environment. Associate is expected to meet or exceed department level benchmarks for productivity and quality. May provide support and training to other analysts within the department. Has thorough knowledge of the Claims Analyst function and handles more complex cases which require analytical and problem resolution skills. At least 2 years of experience;

At least 2 years of experience

All your information will be kept confidential according to EEO guidelines.

IF THIS IS THE JOB OPPORTUNITY FOR YOU GIVE ME A CALL AT 678-710-9833 ASAP! I want to know more about your preferences.

If in case you know someone who might be interested for this, feel free to pass it along. I look forward to hearing from you!

About this role

Summary

Resolve customer claims, investigate issues, ensure compliance, support team, handle complex cases

Job title

Claims Analyst

Experience level

2+ years

Industry

finance

Location requirements

onsite in Newark, DE, no remote work specified

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

claims processingcustomer servicefinancial controlsinvestigation

Preferred skills

None specified

Specializations

claims processingcustomer servicefinancial controlsinvestigation
Locations

Structured locations inferred from the posting.

Newark, DE, USA

On-site City