Claim Advocate

Overview

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Claims Advocate to join our team. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities:

• Claims advocacy.
• Interreact with policyholders (clients), advocate for clients, review claims determinations against coverage, analyze claims details, compile claims summaries, loss development charts, etc.
• Contribute to a positive workplace environment.
• Ensuring the highest level of customer service and satisfaction

Qualifications:

• Bachelor’s degree
• Insurance license required within 12 months.
• Must work well with others and be collaborative.
• Detail orientated and superior organizational skills.
• Deadline driven
• Tech-savvy with excellent command of all Microsoft programs (Office, Word, and Excel)

Benefits: 

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HAS plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.