CHILD SUPPORT ENFORCEMENT SUPERVISOR (SHREVEPORT)

Louisiana

Shreveport, LA, LA, US Until 9/24/2026 6+ years exp First posted July 24, 2026 Last posted July 26, 2026

Job description

<div style="text-align: center"><img src="https://secure.neogov.com/images/AgencyImages/jobposting/1546/jobpostings/image/20260722122428_DCFS Primary Logo Full Color.jpg" style="width: 300px" class="fr-fic fr-dii" alt=""></div> <div style="font-style: inherit; margin: 0; padding: 0; color: rgba(0, 0, 0, 1); text-align: center; text-indent: 0">Department MISSION</div>To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong. Department VISIONA future where every child thrives in a loving environment, supported by empowered families and resilient communities.Department VALUESTreating all people with dignity, compassion and respect, while providing services with integrity.<div style="font-style: inherit; margin: 0; padding: 0; color: rgba(0, 0, 0, 1)"> </div> At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.   This vacancy is located in the Caddo Parish Child Support Enforcement  Office in Shreveport, LA. This position is responsible for administration of the Child Support Enforcement (CSE) program within Department of Children and Family Services (DCFS), Division of Family Support. The goal of CSE is to ensure that parents fulfill their obligation to provide financial and medical support for their child/children. The incumbent in this position will also provide direct supervision over a unit of professional social services staff that provides customer service in the CSE program. Six years of experience in child support enforcement; OR Six years of full-time work experience in any field plus three years of experience in child support enforcement; OR A bachelor’s degree plus three years of experience in child support enforcement; OR A master's degree plus two years of experience in child support enforcement. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.<div>The official job specifications for this role, as defined by the State Civil Service, can be found <a href="https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=173000" target="_blank">here</a>.</div><div>Job Duties:</div><ul style="padding-left: 2rem; margin-top: 0; margin-bottom: 3pt; color: inherit; font-style: normal; text-indent: 0"><li>Responsible for the maintenance of acceptable standards for assigned child support enforcement program(s).</li></ul><ul style="padding-left: 2rem; margin-top: 0; margin-bottom: 3pt; color: inherit; font-style: normal; text-indent: 0"><li>Assumes lead responsibility for the conciliation procedure to resolve disputes related to an individual's participation in their assigned program; interviews complainants and investigates for resolution.</li><li>Prepares required reports relative to assigned unit activities, reviews and analyzes records for quality assurance, and compiles data and statistical information for written reports.</li><li>Orients staff in all areas of staff development functions; conducts individual and group conferences with staff to increase their skill and efficiency.</li><li>Maintains working relationships with local, state, and federal agencies both in the public and private sector.</li></ul><div> Position-Specific Details:</div><div style="color: inherit; font-style: normal; text-indent: 0">Work Location: This vacancy is located in the Caddo Parish Child Support Enforcement office in Shreveport, LA. Compensation: CSE Supervisor position has a Special Entrance Rate (SER): $24.35/hour. </div>Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.<div> How To Apply:</div> No Civil Service test score is required in order to be considered for this vacancy.    To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. *Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Contact Information: For further information about this vacancy, please contact:Laura Milstead  DCFS Human Resources Laura.Milstead.<a style="color: rgba(38, 122, 144, 1); text-decoration: underline !important">[email protected]</a> <div style="color: inherit; font-style: normal; text-indent: 0; text-align: center">DCFS is an “Equal Opportunity Employer”, and Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.</div>

About this role

Summary

Supervise child support enforcement programs and staff to ensure compliance.

Job title

CHILD SUPPORT ENFORCEMENT SUPERVISOR (SHREVEPORT)

Experience level

6+ years

Minimum experience

6+ years exp

Industry

government

Location requirements

On-site in Shreveport, LA, with possible flexible schedules

Salary

CSE Supervisor position has a Special Entrance Rate (SER): $24.35/hour.

Management role

Yes

Skills & keywords

Required skills

child support enforcementinvestigationreportingstaff supervision

Preferred skills

None specified

Specializations

child support enforcement

Locations

Structured locations inferred from the posting.

Shreveport, LA, USA

On-site City