CHILD SUPPORT ENFORCEMENT SPECIALIST (SHREVEPORT)

<div style="text-align: center"><img src="https://secure.neogov.com/images/AgencyImages/jobposting/1546/jobpostings/image/20260722122604_DCFS Primary Logo Full Color.jpg" style="width: 300px" class="fr-fic fr-dii" alt=""></div><br><div style="font-style: inherit; margin: 0; padding: 0; color: rgba(0, 0, 0, 1); text-align: center; text-indent: 0"><span style="font-style: inherit; margin: 0; padding: 0; color: inherit"><u>Department MISSION</u></span></div><p style="margin: 0; text-align: center; text-indent: 0"><span style="font-style: inherit; margin: 0; padding: 0; color: inherit">To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.&nbsp;</span></p><p style="margin: 0; text-align: center; text-indent: 0"><span style="font-style: inherit; margin: 0; padding: 0; color: rgba(0, 0, 0, 1)"><u>Department VISION</u></span></p><p style="margin: 0; text-align: center; text-indent: 0"><span style="font-style: inherit; margin: 0; padding: 0; color: rgba(0, 0, 0, 1)">A future where every child thrives in a loving environment, supported by empowered families and resilient communities.</span></p><p style="margin: 0; text-align: center; text-indent: 0"><span style="font-style: inherit; margin: 0; padding: 0; color: rgba(0, 0, 0, 1)"><u>Department VALUES</u></span></p><p style="margin: 0; text-align: center; text-indent: 0"><span style="font-style: inherit; margin: 0; padding: 0; color: rgba(0, 0, 0, 1)">Treating all people with dignity, compassion and respect, while providing services with integrity.</span></p><div style="font-style: inherit; margin: 0; padding: 0; color: rgba(0, 0, 0, 1)"><br style="color: rgba(0, 0, 0, 1); font-style: normal; text-indent: 0"></div><span style="color: rgba(223, 53, 12, 1)"><br style="color: inherit; font-style: normal; text-indent: 0"></span><p style="margin: 0 0 8pt; color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit"><strong style="font-weight: 700"><span style="color: rgba(223, 53, 12, 1)">This vacancy is located in the Caddo Parish Child Support Enforcement Office in Shreveport, LA.</span></strong></span></p><p style="margin: 0 0 8pt; color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit"><strong style="font-weight: 700">This position is responsible for the administration of the Child Support Enforcement (CSE) program within the Department of Children and Family Services (DCFS). The goal of CSE is to ensure that parents fulfill their obligation to provide financial and medical support for their child/children.&nbsp;</strong></span></p><span style="color: inherit; font-style: normal; text-indent: 0">Five years of experience in child support enforcement; OR</span><br style="color: inherit; font-style: normal; text-indent: 0"><br style="color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit; font-style: normal; text-indent: 0">Six years of full-time work experience in any field plus two years of experience in child support enforcement; OR</span><br style="color: inherit; font-style: normal; text-indent: 0"><br style="color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit; font-style: normal; text-indent: 0">A bachelor’s degree plus two years of experience in child support enforcement; OR</span><br style="color: inherit; font-style: normal; text-indent: 0"><br style="color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit; font-style: normal; text-indent: 0">A master’s degree plus one year of experience in child support enforcement.</span><br style="color: inherit; font-style: normal; text-indent: 0"><br style="color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit; font-style: normal; text-indent: 0">EXPERIENCE SUBSTITUTION:</span><br style="color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit; font-style: normal; text-indent: 0">Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.</span><div>The official job specifications for this role, as defined by the State Civil Service, can be found <a href="https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=172990" target="_blank"><u>here</u></a>.</div><div><u>Job Duties:</u></div><ul style="padding-left: 2rem; margin-top: 0; margin-bottom: 3pt; color: inherit; font-style: normal; text-indent: 0"><li style="margin: 0 0 8pt; color: inherit">Work includes processing applications and cases while maintaining a caseload of the highest complexity. &nbsp;</li><li style="margin: 0 0 8pt; color: inherit">Interprets and applies CSE policy and federal and state laws and regulations.</li><li style="margin: 0 0 8pt; color: inherit">Provides technical assistance in CSE program policies and procedures. &nbsp;</li><li style="margin: 0 0 8pt; color: inherit">Conducts formal case reviews to ensure accuracy and timeliness.</li><li style="margin: 0 0 8pt; color: inherit">Trains, develops, mentors, and evaluates analysts and support staff.</li><li style="margin: 0 0 8pt; color: inherit">Serves as a backup to the supervisor and performs functional supervisory duties such as training, organizing unit meetings, and providing input to the supervisor.</li><li style="margin: 0 0 8pt; color: inherit">Works closely with judges, court personnel, district attorneys, and sheriffs to provide services to families. &nbsp;Functions as the agency leader in court.</li><li style="margin: 0 0 8pt; color: inherit">May perform additional duties as assigned. &nbsp;</li></ul><div>&nbsp;<br><u>Position-Specific Details:</u></div><p style="margin: 0; color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit"><strong style="font-weight: 700">Work Location:&nbsp;</strong>This vacancy is located in the Caddo Parish Child Support Enforcement office in Shreveport, LA. &nbsp;<br></span><span style="color: inherit"><strong style="font-weight: 700">Compensation:&nbsp;</strong>CSE Specialist position has a Special Entrance Rate (SER): $22.76/hour.</span></p><p style="margin: 0; color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit"><strong style="font-weight: 700">Appointment Type:&nbsp;</strong>This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.</span></p><p style="margin: 0; color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit"><strong style="font-weight: 700; color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit">Work Schedule: </span></strong><span style="color: inherit; font-style: normal; text-indent: 0">Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.</span></span></p><div><br><br><u>How To Apply:</u></div><p style="margin: 0; color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit"><strong style="font-weight: 700">No Civil Service test score&nbsp;</strong>is required in order to be considered for this vacancy.<br>&nbsp;&nbsp;<br>To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.</span></p><br><p style="margin: 0; color: inherit; font-style: normal; text-indent: 0"><strong style="font-weight: 700"><span style="color: inherit">*</span></strong><span style="color: inherit">Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education).<strong style="font-weight: 700">&nbsp;</strong>Resumes&nbsp;<u>will not&nbsp;</u>be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.</span></p><p style="margin: 0; color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit"><br><u>Contact Information:</u></span></p><p style="margin: 0; color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit"><br>For further information about this vacancy contact:</span></p>Laura Milstead<br style="color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit; font-style: normal; text-indent: 0">DCFS Human Resources</span><p style="margin: 0; color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit"><u>Laura.Milstead</u><a style="color: inherit !important; text-decoration: underline !important"><u>[email protected]</u></a></span></p><br><div style="color: inherit; font-style: normal; text-indent: 0; text-align: center"><span style="color: inherit"><span style="color: inherit"><span style="color: inherit; font-style: normal; text-indent: 0"><strong style="font-weight: 700; color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit; font-style: normal; text-indent: 0">DCFS is an “Equal Opportunity Employer”, and Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.</span></strong></span></span></span></div>