Chief of Staff - CEO

About Casap

Casap is a Series A startup that has raised over $30M from Emergence, Lightspeed, and Primary Ventures. Based in San Francisco, the company was founded by product leaders from Robinhood and Chime. We are on a mission to change the way banks operate by automating disputes and fighting friendly fraud. People love what we’ve built, from everyday users to the biggest names in finance.

Reporting directly to the CEO, the Chief of Staff (CoS) will be the CEO’s right hand, owning strategic planning, operating rhythm, and special projects that keep Casap running smoothly during hyper-growth. You’ll turn big ideas into structured workstreams, remove blockers for the leadership team, and ensure we hit our ambitious goals.

Responsibilities

• Serve as a thought partner to the CEO, and serve as CEO-extension in San Francisco (CEO will be based in NY)

• Support go-to-market initiatives including managing conferences and speaking engagements, and help support GTM motion

• Own internal comms: run exec staff meetings, publish company-wide updates, and champion transparency.

• Drive quarterly and annual planning (OKRs, budgets) and track execution across Product, GTM, and Operations.

• Prepare board meetings, investor updates, and key metrics dashboards.

Qualifications

• 3–5 years in management consulting, investment banking, strategy/ops at a high-growth tech company, or similar; MBA preferred.

• Proven ability to move from 30,000-ft strategy to 3-ft execution.

• Very strong communication skills (both written and verbal), and executive presence (very comfortable speaking in public)

• Super attention to details and crisp business writing.

• Low-ego collaborator comfortable influencing senior leaders.

• Passion for fintech, fraud prevention, or compliance software is a bonus.