Change Management Manager - Communications, Media & Technology - San Francisco/San Jose

Responsibilities

• Understand client's organization and change management issues, explain the factors involved and shape organizational solutions to deliver value to the client
• Additional responsibilities in at least one of the following change management offering areas:

Change Strategy

• Application of the change architectures, models, and frameworks used to execute global, multi-polar, multi-workforce, cross-generational, or multi-cultural, complex change successfully.
• Assist client executives communicate frameworks, cultural norms, and stakeholder engagement practices

Organization Change Enablement

• Approach Change Management as a "Science" instead of an "Art" by using data-driven and predictable methodology
• Utilize methods, estimators, and frameworks that integrate tightly with the broader project
• Drive stakeholder engagement, leadership alignment, impact analysis, learning/training, communications, business readiness, deployment, and adoption measurement
• Help re-align the organization, its people, and their actions with critical business imperatives and specific objectives
• Assist with the workforce transition from internally managed operations to outsourced operations

• Identify opportunities to provide or create additional client value
• Develop trusted relationships with key clients or internal customers
• Ability to meet travel requirements, up to 100%

Basic Qualifications

• Minimum of 5 years experience related to successful delivery of change management work in the disciplines of change management methodology, job/role/organization design, stakeholder engagement, sponsorship alignment, communication planning, training/performance support and organizational readiness
• Minimum of 2 years consulting experience
• Minimum of 2 years project and team management experience
• Minimum of 2 years experience working in the Communications, Media & Technology industry
• Bachelor's Degree

Preferred Skills

• Experience in one or more of the following industries: Products, Financial Services, Health & Public Service, Resources or Communications, Media & Technology
• Experience in other related areas such as HR & Talent Management, Learning & Collaboration or Human Capital & Organization Effectiveness
• Demonstrated ability to manage time and multiple commitments/projects simultaneously
• Excellent interpersonal and written/verbal communications competencies
• Background in individual and/or organizational psychology
• Proven ability to work creatively and analytically in a problem-solving environment
• Proven success in contributing to a team-oriented environment
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio)
• Desire to work in an information systems environment

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

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We look forward to receiving your application!
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