Casual - Guest Service Agent - Ticketing

Marina Bay Sands Pte Ltd

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Marina Bay Sands, Singapore Until 8/22/2026 First posted March 18, 2026 Last posted March 18, 2026
Job description

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

  • Attend to walk-up ticket sales and enquires at onsite ticketing counters and self-service ticketing kiosks

  • Perform ticket sales transactions quickly and accurately using computer-based ticketing system

  • Perform cashiering duties including receiving payment by cash, credit card, room charge, vouchers, and other payment modes

  • Provide excellent customer service to guests

  • Ensuring that guests adhere to safe management measures.

  • Any other duties assigned

Job Requirements

  • At least one (1) year relevant experience in retail/ticketing/events environment

  • Commit at least 3-6 months of service

  • Fluent in English; fluency in other languages is a plus

  • Pleasant attitude and cheerful demeanor

  • Neat and well-groomed

  • Able to work on rotating shift, including on weekends and public holidays

  • Candidates with customer service experience will have an added advantage

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

About this role

Summary

Assist with ticket sales, provide customer service, handle transactions, and ensure safety protocols.

Job title

guest service agent - ticketing

Experience level

1+ years

Industry

hospitality

Location requirements

Singapore, on-site work required

Salary

Not specified

Management role

No

Skills & keywords

Required skills

ticketingcash handlingcustomer serviceEnglish

Preferred skills

additional languagesexperience in eventsretail experience

Specializations

ticketingretailcustomer service
Locations

Structured locations inferred from the posting.

Marina Bay, Antigua and Barbuda

On-site City