Casual Event Staff

We're Hiring from the following locations:

• Sydney, NSW
• Melbourne, VIC
• Brisbane & Gold Coast, QLD
• Newcastle, NSW
• Adelaide, SA
• Perth, WA

Current Role Requirements (non-negotiable):

1. MUST have experience in any client- or customer-facing/service role (e.g. retail, hospitality, or similar industries).

2. MUST meet at least ONE of the following criteria:

• has a valid WWCC (employee-type) or RSA Certificate.
• previous experience in Sales/Lead Gen within a KPI-driven environment.
• previous experience as a Mascot, Costume Character or Promotional Character at events, activations, or similar engagements.

About the Casual Brand Ambassador and Event Staff position

Are you someone who can spark up a conversation with literally anyone?

Are you naturally outgoing, full of good vibes, and always ready to have some fun?

Do you have excellent English communication skills and a killer smile to match?

Can you turn friendly chats into real connections (and maybe even leads)?

Do you take pride in looking polished and professional?

At Black Diamond Agency, we bring brands & events to life! We activate real conversations between brands and their customers through events, promotions, expos, and retail pop-ups.

We work with some super cool clients like Paramount Pictures, Mad Mex, Westfield and heaps more. Check us out on Insta to see what kind of work you could be doing! @bd_agency

What You'll Be Doing

• Representing a variety of brands, products, and services with enthusiasm and professionalism
• Distributing promotional materials, samples, and giveaways to engage potential customers
• Delivering exceptional customer service while building rapport and generating leads
• Supporting in event operations, including food & beverage service, guest registration, event hosting, and ticketing
• Working as part of concert, festival, and merchandise teams
• Assisting with event setup, pack-down, and general on-site logistics
• Bringing events to life by performing as a mascot or fun costume characters (if you're up for it!)
• Providing reliable business support tailored to our clients' needs
• Creating memorable experiences by bringing positive energy and great vibes to every event!

You could find yourself working at:

• Stadiums (NRL, AFL, A-League, Rugby)
• Beaches (sun + free samples = best shift ever)
• Train stations (flyering + meeting new faces)
• Shopping centres (retail pop-ups)
• Expo halls and trade shows (think: cool booths and buzzing crowds)
• Corporate offices and many more — different events have different locations!

The Ideal Candidate:

• Naturally outgoing, friendly and energetic people with a positive and can-do attitude!
• Confident communicators with strong English skills and the ability to engage comfortably with a wide range of people.
• Attentive to detail and able to follow guidelines and procedures accurately.
• Individuals who enjoy looking polished and professional.
• Team players who are equally comfortable working independently.
• Dependable, reliable and committed staff who show up for the shifts they accept.

No previous experience as a Brand Ambassador or Event Staff required!

Plus, as part of the Black Diamond Agency fam:

• We pay above award rates (fortnightly, with super on top).
• We pay higher rates for certain qualifications & skill sets.
• We have 4-hour shift minimums & pay travel if it’s over a certain distance from the CBD.
• If we reduce your hours or cancel a shift within 24 hours, we’ll pay you the shift in full!
• You’ll score awesome discounts at 100+ major retailers (Lorna Jane, BWS, JB Hi-Fi + more!)
• We train you properly and set you up for success.
• We genuinely value all of our staff and treat you like family!
  

Why You’ll Love Working for Black Diamond Agency

• Choose where you work – only work in locations you like!
• Choose when you work – only work shifts that suit your schedule!
• Great pay – better pay than most casual gigs, and way more fun!
• Never bored – you get to work with a variety of brands and clients, making each shift a fresh and exciting adventure!
• Awesome Internal Team – our friendly and supportive team is always ready to answer your questions and guide you through every shift!

Ready to get paid for being your awesome self? Apply now — we can’t wait to meet you!