Cash & Payments Operations Analyst
Inetum
Apply to this jobInetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services
At Inetum you have space to grow and boost your talent!
As a Cash & Payments Operations Analyst, you will play a pivotal role in ensuring the reliability, stability and quality of critical Payments, SWIFT and Cash Management flows for a large international financial group.
You will be part of a Cash Management Control Tower, operating across five global hubs (Paris, Brussels, Singapore, Montreal and Lisbon). Your mission is to proactively monitor automated transaction flows, manage incidents end‑to‑end and continuously enhance operational efficiency to deliver a high‑quality service to clients worldwide.
Key Responsibilities:
- Monitor and analyze the quality of automated production for Payments, SWIFT and Cash Management activities across the group.
- Supervise end‑to‑end transaction flows processed via SWIFT infrastructure and payment platforms for multiple global entities.
- Detect, escalate and coordinate resolution of production incidents, ensuring rapid service restoration and clear communication with all stakeholders.
- Provide Level 1 operational support to Middle Office Cash Management teams and tools.
- Monitor payment flows for high‑sensitivity Cash Management clients.
What You Bring:
- At least 1 year of experience in Banking Operations or Financial Services.
- Experience in Microsoft Office tools (Excel, Word, PowerPoint).
- Proficiency in English is mandatory.
(Hybrid work, with 2/3 days of work in the office in LISBON per week)
Are you the one?!
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Summary
Monitor and analyze payment flows, manage incidents, support cash management operations.
Job title
Cash & Payments Operations Analyst
Experience level
1+ years
Industry
financial services
Location requirements
hybrid work in lisbon, portugal, 2/3 days in office
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Lisbon, Portugal