Caseload Manager

<img src="https://secure.neogov.com/images/AgencyImages/jobposting/4869/jobpostings/image/20260122070014_Employee Benefits Banner.png" alt="20260122070014_Employee Benefits Banner.png" style="width: 1074px" class="fr-fic fr-dii"><br><br><p style="margin: 0 0 8pt"><span style="color: inherit">What are you seeking in a new position? &nbsp; If you’re like many others, doing something meaningful is important to you. How about work/life balance? &nbsp; Affordable healthcare? &nbsp; Comprehensive well-being programs? &nbsp; An excellent retirement plan with significant employer contributions?&nbsp;</span></p><p style="margin: 0 0 8pt"><span style="color: inherit">If you answered “yes” to these questions, keep reading. &nbsp;You can find it all right here in Pinal County. It might be time for a change of scenery, where you can make a difference and benefit from an employer who cares for and values its people. &nbsp;</span></p><p style="margin: 0 0 8pt"><span style="color: inherit">Pinal County proudly invests in the future of our 2000 employees every day, and we have the best team! &nbsp;We offer a wide range of impressive benefits, including retirement plans that are among the best Arizona has to offer! &nbsp;Just take a look: &nbsp;</span></p><div style="margin: 0 0 8pt"><ul style="margin-bottom: 3pt; margin-left: 0"><li style="margin: 0 0 8pt"><span style="color: inherit">An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work-Life Balance.&nbsp;</span></li><li style="margin: 0 0 8pt"><span style="color: inherit">Paid Vacation And Sick Leave</span><ul style="margin-bottom: 3pt"><li style="margin-top: 0; margin-right: 0; margin-bottom: 8pt"><span style="color: inherit">15 Vacation Days Accrued Annually Starting Day One</span><ul style="margin-bottom: 3pt"><li style="margin-top: 0; margin-right: 0; margin-bottom: 8pt"><span style="color: inherit">After Three (3) Years of Service, 18 Vacation Days Accrued Annually</span></li><li style="margin-top: 0; margin-right: 0; margin-bottom: 8pt"><span style="color: inherit">After Five (5) Years of Service, 20 Vacation Days Accrued Annually</span></li></ul></li><li style="margin-top: 0; margin-right: 0; margin-bottom: 8pt"><span style="color: inherit">13 Sick Leave Days Accrued Annually Starting Day One</span></li></ul></li><li style="margin: 0 0 8pt"><span style="color: inherit">Ten Paid Holidays<strong>&nbsp;+</strong> One Paid Floating Holiday to Use as You Wish</span></li><li style="margin: 0 0 8pt"><strong><span style="color: inherit">Paid Sabbaticals Every Five (5) Years</span></strong><ul style="margin-bottom: 3pt"><li style="margin-top: 0; margin-right: 0; margin-bottom: 8pt"><span style="color: inherit">Two-Week Sabbatical After Five Years of Continuous Service</span></li><li style="margin-top: 0; margin-right: 0; margin-bottom: 8pt"><span style="color: inherit">Three-Week Sabbatical After Ten Years of Continuous Service</span></li><li style="margin-top: 0; margin-right: 0; margin-bottom: 8pt"><span style="color: inherit">Four-Week Sabbatical After Fifteen Years of Continuous Service</span></li><li style="margin-top: 0; margin-right: 0; margin-bottom: 8pt"><span style="color: inherit">Four-Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service</span></li></ul></li><li style="margin: 0 0 8pt"><span style="color: inherit">Retirement Plans with Generous Employer Contributions - <strong>Guaranteed Lifetime Benefit!</strong></span></li><li style="margin: 0 0 8pt"><span style="color: inherit">Variety of Top Tier Affordable Medical Plans - Six Different Medical Plans to Choose From</span><ul style="margin-bottom: 3pt"><li style="margin-top: 0; margin-right: 0; margin-bottom: 8pt"><span style="color: inherit">Some Medical Plans with <strong>Zero Employee Premium Cost</strong></span></li></ul></li><li style="margin: 0 0 8pt"><span style="color: inherit">Dental and Vision Plans&nbsp;</span></li><li style="margin: 0 0 8pt"><span style="color: inherit">Comprehensive Wellness Program</span><ul style="margin-bottom: 3pt"><li style="margin-top: 0; margin-right: 0; margin-bottom: 8pt"><span style="color: inherit">Quarterly Wellness Challenges&nbsp;</span></li><li style="margin-top: 0; margin-right: 0; margin-bottom: 8pt"><span style="color: inherit">Vision Exams and Optometry Events Onsite</span></li><li style="margin-top: 0; margin-right: 0; margin-bottom: 8pt"><span style="color: inherit">Vaccination Clinics</span></li><li style="margin-top: 0; margin-right: 0; margin-bottom: 8pt"><span style="color: inherit">Onsite Mammogram and Prostate Screening Events</span></li><li style="margin-top: 0; margin-right: 0; margin-bottom: 8pt"><span style="color: inherit">Skin Cancer Screening Events Onsite</span></li><li style="margin-top: 0; margin-right: 0; margin-bottom: 8pt"><span style="color: inherit">Biometrics and Health Screening Events Onsite</span></li><li style="margin-top: 0; margin-right: 0; margin-bottom: 8pt"><span style="color: inherit">Financial Health and Retirement Planning Events Onsite &amp; Online</span></li><li style="margin-top: 0; margin-right: 0; margin-bottom: 8pt"><span style="color: inherit">Fitness Resources and Onsite Sessions Like Yoga and Tai Chi</span></li></ul></li><li style="margin: 0 0 8pt"><span style="color: inherit">Tuition Reimbursement Program</span></li><li style="margin: 0 0 8pt"><span style="color: inherit">Alternative Work Schedules</span></li><li style="margin: 0 0 8pt"><span style="color: inherit">Telehealth&nbsp;</span></li><li style="margin: 0 0 8pt"><span style="color: inherit">Qualified Employer - Public Service Loan Forgiveness Program - Department of Education</span></li><li style="margin: 0 0 8pt"><span style="color: inherit">Employee Assistance&nbsp;Program with Ongoing Training &amp; Development Options</span></li><li style="margin: 0 0 8pt"><span style="color: inherit">Civil Service Leave&nbsp;</span></li><li style="margin: 0 0 8pt"><span style="color: inherit">Van Pool Options</span></li><li style="margin: 0 0 8pt"><span style="color: inherit">Short-Term Disability –<strong>&nbsp;Employer Paid</strong></span></li><li style="margin: 0 0 8pt"><span style="color: inherit">Basic Life Insurance - <strong>Employer Paid</strong></span></li><li style="margin: 0 0 8pt"><span style="color: inherit">Flexible Spending Accounts for Dependent Care and Medical Expenses</span></li><li style="margin: 0 0 8pt"><span style="color: inherit">Suite of Voluntary Benefits including additional Life, Accident, Critical Illness &amp; Cancer Insurance</span></li></ul></div><p style="margin: 0"><br></p><p style="margin: 0; text-align: center"><span style="color: inherit">Working at Pinal County is an investment in YOU. &nbsp;</span></p><p style="margin: 0; text-align: center"><span style="color: inherit">Apply today and find out why Pinal County is more than just a job.&nbsp;</span></p><p style="margin: 0; text-align: center"><span style="color: inherit"><br> Before you apply, watch this video to learn helpful tips for completing an application at Pinal County:&nbsp;</span></p><p style="margin: 0; text-align: center"><span style="color: inherit"><a href="https://www.youtube.com/watch?v=6sAy6lrvdS8"><strong><span style="color: inherit">Application Tips</span></strong></a></span></p><br><br><strong><u>JOB SUMMARY</u></strong><br>Track and process all court appointments that come into the office, consisting of all felonies, misdemeanors, and mental health cases.<br>&nbsp;<div style="text-align: justify"><em>Work in this classification requires an individual to be able to perform the essential job functions satisfactorily. &nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this description</em><em>.&nbsp;</em></div><br><ul><li style="text-align: justify">Receive all initial appearance paperwork and enter all new cases into database.</li><li style="text-align: justify">File legal pleading with courts, process court papers according to court procedures.</li><li style="text-align: justify">Create files and ensure they are directed to the appropriate attorneys/staff for further handling.</li><li style="text-align: justify">Handle intake calls and walk-in clients that come into the office.</li><li style="text-align: justify">Schedule interviews, court hearings, meetings and attorney's calendar items, notify clients as directed.</li><li style="text-align: justify">Explain general court processes and procedures to clients.</li><li style="text-align: justify">Act as point of contact for clients with pending cases who need to check in periodically regarding court dates and charging decisions, to schedule appointments, court dates, and self-surrenders.</li><li style="text-align: justify">Explain basic processes to family members of clients.</li><li style="text-align: justify">Check on whether or not complaints and other documents have been filed in a timely manner.</li><li style="text-align: justify">Contact the jail and court staff to ensure release orders are completed timely.</li><li style="text-align: justify">Enter all charging decision information into database and ensure timely database upkeep.</li><li style="text-align: justify">Receive all disclosure and complete conflict checks on all witnesses/victims listed.</li><li style="text-align: justify">Make sure all assignments and reassignments made by supervisor are done correctly with database in order for events to appear correctly on attorney calendars.</li><li style="text-align: justify">Provide work support to intake attorney, to include scheduling appointments and contact visits at the jail and prepare pleadings and correspondence as necessary.</li><li style="text-align: justify">Assist the supervisor in court every Friday, which includes preparing files, calendar.</li><li style="text-align: justify">Speak with out-of-custody client to prepare them to appear in front of a judge with the supervisor.</li><li style="text-align: justify">Take notes during court and provide information to the attorney and/or court.</li><li style="text-align: justify">Close all case files upon disposition of the case and ensure accurate disposition information is entered.</li><li style="text-align: justify">Assign destruction dates (as defined by supervisor) to all closed cases.</li><li style="text-align: justify">Act as Administrative User for database (JustWare).</li><li style="text-align: justify">Act as back-up for Office Manager.</li><li style="text-align: justify">Provide Notary Public services as needed.</li><li style="text-align: justify">To promote and adhere to the workplace values of accountability, commitment, and teamwork to help enrich lives beyond expectation.</li><li style="text-align: justify">Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.</li><li style="text-align: justify">Perform other related duties as required.</li></ul><ul><li style="text-align: justify">High school diploma or GED equivalent.</li><li style="text-align: justify">Three (3) years of administrative, customer service and computer experience.</li><li style="text-align: justify">Or an equivalent combination of relevant education and/or experience may substitute for the minimum requirements.</li></ul><ul><li>Knowledge of database system (Justware).</li><li>Ability to communicate effectively orally and in writing.</li><li>Ability to establish and maintain effective working relationships with employees, other agencies, and the public.</li></ul><strong><u>PHYSICAL DEMANDS:</u></strong><br>The work is sedentary and requires exerting up to 20 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The work also requires the ability to finger, handle, perform repetitive motion, hear, speak, and demonstrate mental and visual acuity.<br><br><strong><u>WORK ENVIRONMENT:</u></strong>&nbsp; &nbsp; &nbsp;<br>Work is performed in a safe and secure work environment that may periodically have unpredicted requirements or demands.<br><br>The hiring salary for this position is dependent upon experience, qualifications and position funding; starting salaries above the first quartile require additional approval.<br><p style="margin: 0; text-align: center"><br></p><p style="margin: 0; text-align: center"><strong><u>NOTICE TO APPLICANTS</u></strong></p><p style="margin: 0; text-align: center"><br>&nbsp;We appreciate your interest in our employment opportunities. At Pinal County, we value</p><p style="margin: 0; text-align: center">professionalism and respect for others. If these values are not demonstrated throughout the application and interview process, we reserve the right to remove your candidacy from consideration,&nbsp;</p><p style="margin: 0; text-align: center">which may impact your future Pinal County applications. &nbsp;</p><p style="margin: 0; text-align: center"><br></p><p style="margin: 0; text-align: center"><em>Offers of employment are valid only if provided in writing and approved by Pinal County Human Resources.&nbsp;<br>&nbsp;</em></p><p style="margin: 0; text-align: center">All qualified candidates eligible to work in the United States are welcome to apply.&nbsp;</p><p style="margin: 0; text-align: center">However, visa sponsorship is not available. &nbsp;</p><p style="margin: 0; text-align: center"><strong>Pinal County does not participate in STEM Optional Practical Training (STEM OPT).</strong></p><p style="margin: 0"><br></p><p style="margin: 0; text-align: center"><em>Pinal County requires pre-employment screening, which includes a Motor Vehicle Record check, a comprehensive background check (encompassing employment, education, and criminal history), and drug testing for safety-sensitive roles. Criminal convictions do not automatically disqualify candidates from employment. Employment offers are contingent on successful pre-employment screening. &nbsp;If driving is a requirement of the position, you must have a valid Arizona State Driver's License in accordance with Arizona State Law. &nbsp;</em></p><p style="margin: 0"><br></p><p style="margin: 0; text-align: center"><em>Work in this classification requires an individual to perform the essential job functions satisfactorily. &nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties, just as though they were actually written out in this description.&nbsp;</em></p><br>