Carnation Infotech- HR Manager

Job Description

Position: HR Manager

Experience: 15–18 Years

Location: Lucknow

Industry: IT / IT Services

Role Overview

We are seeking a seasoned HR Manager with extensive experience in the IT industry, capable of leading and strengthening core HR functions. The role requires a strategic HR professional with no direct experience in Recruitment or Talent Acquisition, but strong expertise in employee lifecycle management, HR operations, compliance, performance management, and organizational development.

The incumbent will act as a key partner to leadership, ensuring HR policies, processes, and practices are aligned with business objectives and compliant with statutory requirements.

Key Responsibilities

HR Operations & Policy Management

• Design, implement, and manage HR policies, SOPs, and frameworks aligned with IT industry best practices.
• Ensure smooth execution of end-to-end employee lifecycle processes (onboarding to exit), excluding recruitment activities.
• Drive consistency and standardization across HR processes and documentation.

Employee Relations & Engagement

• Act as the primary point of contact for employee relations, grievances, and conflict resolution.
• Foster a positive work culture and high employee engagement through structured initiatives and programs.
• Advise managers on employee conduct, disciplinary actions, and performance improvement plans.

Performance Management

• Own and manage the performance management system (goal setting, mid-year reviews, annual appraisals).
• Partner with business leaders to ensure effective performance tracking and development planning.
• Drive performance calibration and merit/bonus processes.

Compensation, Benefits & Payroll Coordination

• Manage compensation structures, salary revisions, incentives, and benefits administration.
• Coordinate with payroll teams/vendors to ensure accurate and timely payroll processing.
• Support leadership with compensation benchmarking and internal parity analysis.

Statutory Compliance & Governance

• Ensure compliance with all applicable labor laws, IT industry regulations, and statutory requirements.
• Manage audits, inspections, and statutory filings in coordination with external consultants.
• Maintain accurate HR records, employee files, and compliance documentation.

Learning, Development & Capability Building

• Identify training needs and drive learning & development initiatives for employees and managers.
• Support leadership development and succession planning programs.

HR Analytics & Reporting

• Prepare and present HR MIS, dashboards, and insights for senior management.
• Track key HR metrics related to attrition, engagement, performance, and compliance.

Required Qualifications & Experience

• 15–18 years of overall HR experience within the IT / IT Services industry.
• Proven experience in core HR, HR operations, employee relations, compliance, and performance management.
• No prior experience in Recruitment or Talent Acquisition (mandatory).
• Strong understanding of Indian labor laws and statutory compliance.
• Experience working closely with senior leadership and business stakeholders.

Key Skills & Competencies

• Strategic HR thinking with strong execution capability
• Excellent stakeholder management and communication skills
• High integrity and ability to handle sensitive information
• Strong problem-solving and conflict-resolution skills
• Process orientation with attention to detail

Reporting To

Senior Management / Leadership Team