Career Revolution: Hi-Tech
Insider One
Apply to this jobCareer Revolution: Hi-Tech!
Dreaming of joining a fast-growing global tech company? Insider One's "Career Revolution: Hi-Tech!" might be your next big career move!
About Hi-Tech
Are you ready to move into the tech industry? The Insider One Hi-Tech Program is designed for individuals with customer-focused experience in traditional non-tech companies and an interest in digital and technology.
Through this program, we aim to onboard talents with a customer-centric background and a passion for digital and technology, helping them adapt to and thrive in the evolving tech world. Participants will gain expertise in cutting-edge technologies through comprehensive training, including product workshops, online courses, and coding basics.
After completing this program, you'll have the opportunity to explore other career opportunities at Insider. Join us and become part of a global team shaping the future of tech.
What You Will Do
- Solve It All: Address technical issues, resolve partner requests, and optimize operations on the Insider platform.
- Be a Partner Hero: Manage technical relationships, ensuring seamless support and success for partners.
- Communicate Like a Pro: Master communication and problem-solving to deliver top-tier experiences.
- Collaborate & Conquer: Work with Customer Success Managers to provide smooth, impactful solutions.
- Feedback Wizard: Gather insights from partners to help improve our product.
- Deliver Excellence: Meet SLAs with speedy response times and resolution skills.
What You Will Need
- Customer-Facing Experience: 2+ years in B2B environments or a consulting firm.
- Account Management Expertise: Knowledge in e-commerce or CRM systems.
- Communication Pro: Excellent written and verbal English skills.
- Tech-Savvy: Familiarity with Insider tools is a big plus.
- Location: Based in Istanbul (on-site).
What We Offer
- Enjoy a monthly meal allowance designed to enhance your daily routine
- Access comprehensive private health insurance.
- Find your people with yoga classes, running and cycling clubs, and nutrition workshops.
- Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and Neoskola.
- Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
- Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
- Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
- Help build the team you want to work with and enjoy rewarding referral bonuses.
- Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
- From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
We aren't just hiring for a position; we are hiring for a mission, a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.
To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.
If this sounds like who you are and where you aspire to be, we are excited to meet you.
Don't wait, apply now and start your Career Revolution today!
Summary
Address technical issues, support partners, improve products, and manage relationships.
Job title
Customer Success Specialist
Experience level
2+ years
Minimum experience
2+ years exp
Industry
software
Location requirements
Must be in Istanbul, on-site only.
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
İstanbul, Türkiye