Care Manager III

Institute on Aging

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Inland Empire, CA Until 9/29/2026 5+ years exp First posted July 21, 2026 Last posted July 31, 2026
Job description

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life.

With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

The Care Manager III Float (CMIII) provides care management services including completion of intake services and care coordination for clients in Riverside and San Bernardino Counties for the HCBA and CalAIM programs.

The CMIII is a senior, autonomous role that supports complex cases across multiple programs serving older adults and adults with disabilities. This position ensures quality and regulatory compliance, provides mentorship to staff, and serves as a resource to promote coordinated, high-standard care across teams.
  • Completes necessary documents such as assessment and Care Plans, Plan of Treatment (POT), Acuity Tool, Menu of Health Services (MOHS), and all other required documents as indicated by supervisor
  • Conducts CCM calls as needed for support
  • Ensures program and staff compliance with all regulatory requirements.
  • Ensures quality care and services to all clients.
  • Engages in crisis intervention to support client needs as needed
  • Responsible for mentoring new staff during onboarding process, proctoring intakes and assessments
  • Maintains Quality Assurance mechanisms to measure and maintain high standards of care and programming, including regular chart reviews and peer review.
  • Comply with all mandated reporting to support Health Plan, local and State requirements
  • Develops and maintains collaborative working relationships and cooperative arrangements with team, supervisor, community individuals, groups and organizations/agencies
  • Takes advantage of opportunities to educate the public and the community regarding programs. 
  • Responsible for ensuring that authorized and purchased goods/services are used as a last resort and that all community resources and referrals are made to appropriate waiver programs.
  • Actively participates in and encourages actions that promote good public relations with clients, their families and the community.
  • Responsible for expanding personal knowledge, skill and attitudes specific to care management, family systems, geriatrics and gerontology, addiction and other relevant management or health care issues.
  • Provides caseload coverage when Care Management staff are out of office or unavailable
  • Accepts and performs other related duties and responsibilities as required.
  • Travel throughout Riverside and San Bernardino Counites

EDUCATION: MSW or Master's in related clinical field (ex: MFT), current license (LCSW, LMFT, or RN) preferred.

BACKGROUND AND EXPERIENCE:

  • Five years' experience working directly with disabled/older adults or related social/ medical experience required with at least one year demonstrated leadership skills.
  • Demonstrated ability to supervise intensive care management staff who work with adults with disabilities at risk of hospitalization, which present with complex medical conditions, mental health diagnoses, substance abuse, as well as physical rehabilitation needs.
  • Demonstrates understanding of behavioral health services and behavioral health interventions.
  • Proven previous training of staff as it relates to the populations served.
  • Demonstrates understanding of the health and psychosocial needs of this population.
  • Displays knowledge of community resources available for this population.
  • Demonstrates ability and willingness to take on program development projects.
  • Proven ability and willingness to provide leadership amongst peers and mentor junior staff. 

COMPENSATION:

Range: $96,000 to $98,000/annual

This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors.

This range does not include any additional equity, benefits, or other non-monetary compensation which may be included.

About this role

Summary

Provide care management, coordinate services, mentor staff, ensure compliance, and support seniors and disabled adults.

Job title

Care Manager III

Experience level

5+ years

Minimum experience

5+ years exp

Industry

healthcare

Location requirements

In-person in Inland Empire, CA; travel required

Salary

$96k–$98k

Management role

Yes

Skills & keywords

Required skills

MSW or related clinical degreecurrent license (LCSW, LMFT, RN)experience with disabled/older adultssupervisory skillsknowledge of community resources

Preferred skills

leadershipprogram developmentbehavioral health interventions

Specializations

gerontologybehavioral healthcare coordination
Locations

Structured locations inferred from the posting.

Unknown location

On-site