Call Centre TSA Required in Tech Support-US Shift

Adeeba e Services Pvt. Ltd.

Apply to this job
Kolkata, WB, in on site Until 8/21/2026 First posted February 25, 2026 Last posted February 25, 2026
Job description

!!Greetings From Adeeba E Services Pvt Ltd!!

Position: Senior Tech Support Associate

No.of vacancies: 11

Job Description: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidates Profile:

Benefits & Facilities:

Shift timing – US

Working Days: 6 days

Interview: Monday to Saturday from 12:30 pm to 5:30 pm

NOTE: This is a direct company post. We do not charge recruitment fees.

FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED

Contact HR @ Paromita 03365246525/8016099788

About this role

Summary

Handle inbound calls; diagnose and solve technical issues; sell support plans.

Job title

Senior Tech Support Associate

Experience level

not specified

Industry

technology support

Location requirements

Kolkata, WB, in, no remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer supportdiagnosing technical issuesselling support plans

Preferred skills

None specified

Specializations

printerrouterantivirustechnical support
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City