Cafe Attendant - McGavock's Cafe/The Harpeth Hotel

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The Harpeth Hotel, Franklin, Tennessee Until 8/22/2026 First posted September 15, 2025 Last posted September 15, 2025
Job description

THE HARPETH HOTEL

THE ROLE

The Harpeth Hotel in historic downtown Franklin is looking for Café Attendants to join our team in providing one-of-a-kind experiences for our guests! Our café attendants will prepare drinks and small plates for McGavock’s, our on-site full service breakfast and lunch restaurant.

McGavock's Coffee & Provisions is a beloved neighborhood cafe serving more than just breakfast and lunch, we provide a warm and welcoming spot for people to gather. Our cafe attendants provide the warmth and care that makes McGavock's the best in the community, and they have fun doing it! We are looking for individuals who are passionate about delivering exemplary service and a one-of-a kind experiences for our guests.

AM shifts only, up to 7 days a week, with shifts from 6:30am-2pm or 8am-3:30pm. Full-time & part-time hours available, along with schedule flexibility to help with school hours, family needs, additional jobs, and more. From $17-22 an hour. Free daily shift meals and beverages. We offer medical, dental, vision benefits and additional coverages for full-time team members.

ESSENTIAL JOB FUNCTION:

  • Make and serve drinks to guests following established guidelines, procedures, and policies regarding beverage and safety controls as prescribed by company standards.
  • Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction.
  • Deliver passionate and exemplary service with a smile for all McGavock's patrons.
  • Ring guest checks; collect cash and process credits and room charges in the exact manner outlined by company policies and procedures.
  • Complete requisitions and supply lists.
  • Ensure established pars are maintained.
  • Perform all side work duties.
  • Other duties as assigned.

DESIRED SKILLS AND QUALIFICATIONS:

Education: High school education or equivalent experience.

Experience: Three - Six months in customer service, food / beverage service, hospitality, or any experience where you delivered amazing service to customers.

Skills and Abilities: Baristas, able to mix drinks correctly. Provide exceptional service to all guests. Able to multitask and handle all the equipment especially in a bar that uses modern technology. Must have manual coordination to punch buttons, grasp items in hand and to balance and carry trays loaded with food and beverage. Able to read, speak, and understand English. Communicate information and hotel services to management, staff, and guests.

WHY THE HARPETH:

Come check out The Harpeth, a Curio Collection by Hilton hotel! As historic downtown Franklin's only hotel, we pride ourselves on being a home away from home for our guests and our team members are a large part of that experience. From benefits like special hotel rates around the world to discounted food and beverage items, we are made for those who love to travel as much as our guests.

At The Harpeth, we are dedicated to being open minded and implementing new ideas to assure a high level of productivity and professionalism. We do our best to encourage communication and listening to every team member equally. We are committed to you and your career advancement by providing you the opportunity to be successful through career growth and internal promotions.

BENEFITS PACKAGE

  • Competitive Salary

  • Daily Pay!

  • Team Member Hotel Discount Program

  • Uniforms Provided for most positions

  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

  • Paid PTO

  • 401k with employer match

  • Food and Beverage Discounts

  • Tuition Reimbursement

THE HARPETH HOTEL

The Harpeth Franklin Downtown, Curio Collection by Hilton, is located in the heart of Historic Franklin, just minutes from Nashville. Situated in the cornerstone of Franklin, discover boutique and antique shopping, one-of-a-kind restaurants, live music and historical landmarks, right on our doorstep. The Harpeth is located a short distance to the Cool Springs business district, home of Nissan North American Headquarters, MARS Petcare, Schneider Electric and countless more.

The Harpeth offers 119 elegantly appointed guest rooms, with views of historic Franklin or a tranquil courtyard. Enjoy our 55-inch HDTVs, TVs, in-room coffee, WiFi, flexible workspace, robes, slippers, oversized bathrooms, and closets. For events, the Harpeth offers over 5,000 square feet of inspired event space, many with natural light. Grab a hand-crafted cocktail at 1799 bar and experience the best is southern cuisine at 1799 restaurant.

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of history and a small-town vibe, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk!  Click here to learn more about what makes the Harpeth Hotel a one-of-a-kind experience in the Nashville area.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

About this role

Summary

Prepare drinks, serve guests, and deliver excellent service in a hotel cafe setting

Job title

Cafe Attendant

Experience level

3-6 months

Industry

hospitality

Location requirements

On-site at The Harpeth Hotel, Franklin, Tennessee, with flexible shifts

Salary

$17-22 per hour

Management role

No

Skills & keywords

Required skills

manual coordinationEnglishcustomer servicefood and beverage service

Preferred skills

baristamultitaskingmodern equipment handling

Specializations

food servicebeverage servicecustomer service
Locations

Structured locations inferred from the posting.

Unknown location

On-site
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