Cabana Service Ambassador

DNSP SeaWorld Parks & Entertainment LLC

Apply to this job
Aquatica Orlando Until 8/29/2026 First posted June 30, 2026 Last posted June 30, 2026
Job description

Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, positive and hard-working, wed love to have you join our team!

What you get to do:

  • Greet guests and provide park information to our visitors
  • Perform guest check-in/check-out functions
  • Provide informational tours for small groups of up to 12 guests
  • Maintaining Private Cabanas in both service and cleanliness
  • Assist with VIP coordination/special events
  • Quickly resolve guest challenges by providing exceptional guest service
  • Distribute available lockers to our guests, while maintaining cleanliness of locker facilities
  • Maintain cleanliness of all park areas including trash removal and sweeping
  • Conduct guest surveys
  • Maintain a safe work environment
  • Perform other duties as assigned

What it takes to succeed:

  • Previous experience in a customer service role
  • A working knowledge of all Microsoft Office applications
  • Excellent English language written and verbal communication skills
  • Excellent guest service skills
  • Excellent cash handling skills
  • Able to stand for long periods of time
  • Able to walk in sand
  • Able to lift 40 pounds
  • Able to push/pull 50 pounds
  • Able to work indoors/outdoors in all weather conditions and temperature extremes
  • Available to work 3 full days per week, including at least 1 weekend full day
  • Possession of a valid state driver’s license preferred
  • Bilingual preferred (Portuguese a plus)


 

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

  • FREE park admission
  • Discounts on park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.
  • Scholarship opportunities
  • Exclusive employee events and giveaways
     

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

About this role

Summary

Assist guests with services, conduct tours, maintain cabanas, and enhance guest experience.

Job title

Cabana Service Ambassador

Experience level

none

Industry

leisure and entertainment

Location requirements

at aquatica or remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer serviceMicrosoft OfficeEnglish communicationcash handling

Preferred skills

Portuguesedriver's license

Specializations

guest servicehospitalityevent coordination
Locations

Structured locations inferred from the posting.

Unknown location

Remote