Job Summary: The Business Travel Sales Manager is responsible for generating business transient revenue by proactively seeking new business through outside sales calls, networking, and cold calling. This role focuses on maximizing profitability and developing long-term relationships with clients to meet or exceed established sales goals and ensure client satisfaction. 

Essential Functions and Duties: 

• Prospect for new business through outside sales calls, solicitation, networking, and cold calling to generate business transient revenue. 

• Utilize CI/TY and TravelClick’s Agency360 to manage accounts and identify potential opportunities for increased revenue. 

• Increase hotel visibility through participation in sales blitzes, trade shows, and market segment-related events. 

• Develop and execute marketing campaigns, including direct mail, social media, and advertisements, to promote the hotel to business travelers. 

• Meet or exceed monthly, quarterly, and annual sales goals, focusing on maximizing profit margins. 

• Maintain and update an active list of accounts, ensuring continuous relationship development and repeat business. 

• Create and implement monthly action plans to drive targeted business growth. 

• Communicate effectively with internal teams regarding upcoming group needs, VIP clients, and meeting functions. 

• Collaborate with Revenue Management to develop and adjust pricing strategies that align with market conditions and client needs. 

• Monitor industry trends and competitor activity, staying informed on market developments. 

• Build and maintain strong client relationships through regular follow-ups, ensuring client satisfaction and loyalty. 

• Represent the hotel with professionalism, maintaining high standards of personal appearance and grooming in line with the dress code. 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. 

Required Experience, Education, and Skills: 

• Minimum of 2 years of progressively responsible management experience in Business Transient Sales. 

• OR a 4-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related field with 1 year of experience in Sales. 

• Experience with CI/TY and TravelClick’s Agency360 is preferred. 

• Strong sales and negotiation skills, with proven experience in developing and maintaining client relationships. 

• Proficiency in creating and executing marketing campaigns, including direct mail, social media, and digital ads. 

• Excellent communication skills for collaborating with clients, team members, and hotel leadership. 

• Ability to analyze market trends and competitor activity to adjust strategies accordingly. 

• Highly organized and able to manage multiple priorities and deadlines. 

Work Environment: 

• Primarily office-based with occasional travel for sales calls, events, and client meetings. 

• Frequent interaction with clients, requiring flexibility in communication and scheduling. 

• Must be available to work evenings, weekends, and holidays based on business needs and client demands. 

Other Duties:  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.