Business Systems Analyst (Government Operations)
Jobs for Humanity
Apply to this job Boston, us on site Until 8/21/2026 8+ years exp First posted June 13, 2026 Last posted June 13, 2026
Job description
Jobs for Humanity is partnering with Comm of Mass to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.
Company Name: Comm of Mass
Company Name: Comm of Mass
Analyze and improve business systems for government operations in Boston, ensuring public-facing systems are efficient, compliant, and user-friendly.
Job Duties and Responsibilities- Optimize public-facing system performance
- Reduce system downtime by defined targets
- Deliver requirements within budget constraints
- Improve citizen user satisfaction scores
- Ensure regulatory compliance across systems
Required Qualifications
- 8+ years experience as a Business Systems Analyst
- Experience in government or public sector
- Experience in lieu of education accepted
- Public exposure / public-facing systems experience
- Located in or willing to work in Boston
- Requirements gathering
- System analysis & design
- Data modeling
- Government compliance frameworks
- Process mapping
- Testing & QA
- Reporting tools (e.g., Tableau, Power BI)
- SDLC methodologies
- Analytical thinking
- Stakeholder communication
Compensation (from employer):
0 – 8000 USD (MONTHLY)
About this role
Summary
Analyze and improve government systems, ensuring compliance, efficiency, and user satisfaction.
Job title
Business Systems Analyst (Government Operations)
Experience level
8+ years
Minimum experience
8+ years exp
Industry
government
Location requirements
Must be in Boston, remote work not specified
Salary
$0k–$8k
Management role
No
Skills & keywords
Required skills
business systems analysispublic-facing systemsrequirements gatheringsystem analysisdata modelinggovernment complianceprocess mappingtestingQAreporting toolsSDLCanalytical thinkingstakeholder communication
Preferred skills
None specified
Specializations
public sectorsystems analysisrequirements gatheringdata modelingcompliance
Locations
Structured locations inferred from the posting.
Boston, MA, USA
On-site City