Business Systems Analyst (Government Operations)

Jobs for Humanity

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Boston, us on site Until 8/21/2026 8+ years exp First posted June 13, 2026 Last posted June 13, 2026
Job description
Jobs for Humanity is partnering with Comm of Mass to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.

Company Name: Comm of Mass

Analyze and improve business systems for government operations in Boston, ensuring public-facing systems are efficient, compliant, and user-friendly.

Job Duties and Responsibilities
  • Optimize public-facing system performance
  • Reduce system downtime by defined targets
  • Deliver requirements within budget constraints
  • Improve citizen user satisfaction scores
  • Ensure regulatory compliance across systems
Required Qualifications
  • 8+ years experience as a Business Systems Analyst
  • Experience in government or public sector
  • Experience in lieu of education accepted
  • Public exposure / public-facing systems experience
  • Located in or willing to work in Boston
  • Requirements gathering
  • System analysis & design
  • Data modeling
  • Government compliance frameworks
  • Process mapping
  • Testing & QA
  • Reporting tools (e.g., Tableau, Power BI)
  • SDLC methodologies
  • Analytical thinking
  • Stakeholder communication

Compensation (from employer):
0 – 8000 USD (MONTHLY)

About this role

Summary

Analyze and improve government systems, ensuring compliance, efficiency, and user satisfaction.

Job title

Business Systems Analyst (Government Operations)

Experience level

8+ years

Minimum experience

8+ years exp

Industry

government

Location requirements

Must be in Boston, remote work not specified

Salary

$0k–$8k

Management role

No

Skills & keywords

Required skills

business systems analysispublic-facing systemsrequirements gatheringsystem analysisdata modelinggovernment complianceprocess mappingtestingQAreporting toolsSDLCanalytical thinkingstakeholder communication

Preferred skills

None specified

Specializations

public sectorsystems analysisrequirements gatheringdata modelingcompliance
Locations

Structured locations inferred from the posting.

Boston, MA, USA

On-site City