Business Solutions Analyst

We are looking for a highly analytical and customer-focused Business Solutions Analyst to drive successful software implementations, business process improvements, and solution delivery for our clients. This role is ideal for someone who enjoys problem-solving, working closely with stakeholders, and translating business requirements into practical technology solutions.

Key Responsibilities

• Gather, analyse, and document business requirements.
• Conduct workshops and engage with clients to understand business processes.
• Design and implement business solutions using Arch Enterprise.
• Collaborate with clients, IT teams, developers, and management.
• Facilitate solution testing, quality assurance, and user acceptance.
• Manage implementation projects and support change management initiatives.
• Deliver training and ongoing support to clients.
• Identify opportunities for process optimisation and innovation.

Requirements

✅ Grade 12 / N3 qualification
✅ IT Degree/Diploma with 3 years' experience, or 5 years' relevant technical experience
✅ Retail industry experience
✅ Strong analytical, problem-solving, and communication skills
✅ Experience gathering requirements and designing business solutions
✅ Ability to manage multiple projects and stakeholders
✅ Training and facilitation skills
✅ Knowledge of software development and project management principles
✅ SQL knowledge advantageous

Additional Requirements

• Valid South African ID
• Passport
• Driver's Licence
• Clean criminal record
• Reliable internet connectivity for remote work
• Backup power solution (UPS/Inverter) and backup laptop

What We're Looking For

We're seeking a collaborative professional who thrives in a fast-paced environment, takes ownership of outcomes, communicates effectively, and is passionate about delivering exceptional client solutions.

📧 Apply now and help shape business transformation through innovative technology solutions. 🚀