Business Planning & Execution (Reporting directly to the COO) - Quality Management Department (QMD)

Rakuten Group, Inc.

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Tokyo, Japan Until 8/23/2026 3+ years exp H-1B sponsor history First posted March 27, 2025 Last posted June 5, 2026
Job description

Job Description:

Business Overview

The Rakuten Group has a basic management philosophy which is to “empower” people and society through innovation. Including the Internet shopping mall "Rakuten Ichiba", mobile communication such as "Rakuten Mobile", financial services such as "Rakuten bank", travel sites, professional sports and so on, The Rakuten Group offers more than 70 diverse services that meet the needs of Japanese consumers.

 

Department Overview

While working for Rakuten Group, Inc. , you will be responsible for Rakuten Mobile, Inc.

Rakuten Mobile, Inc. has entered the carrier business with innovative technology and forward-thinking spirit, and continues to take on the challenge of providing attractive services.

The organization to which you will be assigned this time reports directly to the COO (Chief Operating Officer) of Rakuten Mobile, and is working on strategic planning and strengthening organizational capabilities and competitiveness for the further growth of Rakuten Mobile. We will not only support management decision-making, but also resolve specific issues and implement measures. Rakuten Mobile, which is growing rapidly, continues to provide high-quality communication services to customers while maintaining an efficient operation system, in which COO faces various challenges.

In other words, this is an environment full of opportunities to demonstrate your leadership and contribute to the transformation of the company.

Position:

Why We Hire

Recruitment of additional personnel to strengthen the organization in line with business expansion

 

Position Details

As a key member of the team reporting directly to the COO of Rakuten Mobile, you will be responsible for corporate planning and providing strategic support to the COO within the Rakuten Group.

Your mission is to strengthen organizational capabilities and competitiveness, enhance service quality, and improve productivity. You will be expected to design new operational frameworks and lead cross-functional projects from planning through to execution.

Example of business

- Developing yearly operating plan

- Planning, designing and implementing Operation Governance

- Planning and operating of important meetings including executive committee

- Collecting, analyzing and materializing resolution actions of company’s issues and important agenda

- Project lead of Company-wide special taskforce (Planning, decision-making support, and implementation to resolve priority issues, etc.)

 

Mandatory Qualifications:

- At least 3 years of experience in business planning and execution within an operating company, OR at least 3 years of experience in business-side project management at a consulting firm. (Any industry background is welcome.)
- Business-level English proficiency.

 

Desired Qualifications:

- Experience in corporate planning at an operating company.

- Experience in developing and implementing management models, business models, and new services

- Experience in planning and executing plans to enhance organizational strength and competitiveness, improve productivity, and improve management

- Experience in planning and managing important meetings such as board of directors meetings, management meetings, committee meetings, executive training camps, etc.

- Experience in planning and executing company-wide organizational reforms

- Experience in leading multinational members and promoting projects

- Experience in management consulting

- Experience in corporate planning and business development (alliances, M&A, etc.)

- Experience in the Internet service industry

 

Others Information:

Additional information on Location

Rakuten Crimson House (Tokyo)

#business #strategyplanning #communicationsandenergy 

#RakutenMobile

About this role

Summary

Lead strategic planning, organizational improvement, and cross-functional projects for Rakuten Mobile.

Job title

Business Planning & Execution (Reporting directly to the COO) - Quality Management Department (QMD)

Experience level

3+ years

Minimum experience

3+ years exp

Industry

software

Location requirements

Tokyo, Japan; on-site, no remote work allowed.

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

business planningproject managementstrategic supportoperational frameworksmeeting planning

Preferred skills

corporate planningmanagement modelsorganizational reformsmultinational projectsinternet services

Specializations

strategic planningorganization reformproject managementbusiness modelsoperational frameworks
Locations

Structured locations inferred from the posting.

Tokyo, Japan

On-site City