Business Office Manager

Join our amazing team at Pine Ridge Post Acute, where we are dedicated to creating a supportive and positive work environment! We’re currently looking for a passionate and skilled Business Office Manager to help provide exceptional care to our residents. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Manages business office systems in accordance with Pine Ridge procedures including completion of daily, weekly and monthly tasks and non-negotiables.

2. Maintains accurate and up to date records of business office functions including accounts receivable (A/R), accounts payable (A/P), admissions and census numbers, resident insurance information and financial files, bank deposits, petty cash and resident trust accounts.

3. Performs routine billing processes by ensuring billing is set up, billed and collected in a timely and accurately manner. Identifies, researches and corrects billing discrepancies.

4. Manages collections of all receivables according to Pine Ridge procedures and document efforts within billing system. Partners with Administrator and regional support to problem solve and collect on difficult accounts.

5. Assists with the admission process for new residents by verifying payer source and completion of admission forms.

6. Completes month end close within designated timeframe, participates in monthly A/R review and completes necessary reports as required.

7. Provides prompt, professional and courtesy customer services to residents, family members, vendors and outside representatives. Communicates with residents and/or responsible parties regarding bills and financial obligations.

8. Manages petty cash and resident trust accounts. Ensures accounts are balanced and update to date according to state regulations and Pine Ridge policy. 9. Maintains in-depth knowledge of skilled nursing insurance billing including Medicaid, Medicare, private insurance, HMOs, and co-insurance and stays apprised with industry changes regarding covered charges and billing best practices.

10. Participates as part of the leadership team by actively contributing in problem solving, decision making, center and company-wide initiatives and attending leadership team meetings such as stand up, Triple Check, Utilization Review (UR), Quality Assurance Performance Improvement (QAPI), and other meetings as required.

11. Supervises and trains office team members as directed by the Administrator.

12. Other duties as assigned

Pay Range: $30-$46 an hour based on experience