Business Manager AZ-FNC240913001/01

Xcellink seeks a dynamic and proven leader to spearhead business growth and strategic initiatives across Southeast Asia for its core service lines:

-Software Development and Implementation Services

-Data Center Services

The ideal candidate will bring a strong understanding of technology-led services and complex enterprise environments, with the ability to translate market opportunities into scalable, revenue-generating offerings. This role is accountable for shaping go-to-market strategies, driving pipeline development, and leading commercial activities for Xcellink’s Data Center Operations, Software Development and Delivery, and Workforce Solutions portfolio.

This position requires a blend of commercial leadership, industry insight, and operational oversight to ensure that Xcellink’s services are positioned competitively and delivered successfully across multi-site customer environments. The Business Manager will champion best-in-class service models, guide solution structuring, and ensure alignment between sales, delivery, and partner ecosystems.

The role will also lead market-entry and expansion initiatives, cultivate strategic alliances, and strengthen executive-level customer relationships. Working closely with delivery leaders, the Business Manager will set performance expectations, develop future-ready teams, and create sustainable revenue growth—firmly establishing Xcellink as a trusted regional partner in data center operations and software-driven technology services.

 
Business Development & Strategy: 

• Develop and implement comprehensive business strategies to achieve company growth targets.
• Identify and pursue new business opportunities, including partnerships, joint ventures, and other strategic alliances regionally.
• Conduct market research to identify trends, opportunities, and competitive landscape.
• Lead the technical discovery sessions, collaborating with customers to understand their business and technical requirements,
• To drive Xcellink solutions in applications development, data center services or ICT services.

Sales & Revenue Growth: 

• Lead the sales initiatives to achieve revenue targets and expand the customer base and product/ service offerings.
• Develop and execute sales plans to drive market penetration and customer acquisition.
• Collaborate with sales and pre-sales teams during the sales cycle, providing technical input for solution design and clarifying technical aspects during contract negotiation.
• Ensure the successful execution of customer projects, managing multi-disciplinary technical teams to deliver solutions within specified timeframes and budget constraints.
• Monitor and analyze sales performance, providing insights and recommendations for improvement 

Customer Acquisition, Success & Relationship Management: 

• Design and implement customer acquisition strategies to attract and retain high-value clients. 

• Build and maintain strong relationships with key customers, understanding their needs and providing tailored solutions. 

• Ensure customer satisfaction through regular follow-ups, feedback collection, and addressing any issues promptly. 

Market Presence, Networking & Relationship Building 

• Increase company visibility and brand presence through targeted marketing, promotional activities, and proactively attend and represent the company at industry and networking events. 

• Develop and execute brand positioning strategies to differentiate the company from competitors. 

• Expand and leverage the company's network of industry contacts including potential clients, partners, vendors, and influencers, to identify new business opportunities. 

• Expand and leverage the company's network of industry contacts including potential clients, partners, vendors, and influencers, to identify new business opportunities.

Collaboration with Delivery Team: 

• Support and lead the delivery team to ensure that services are aligned with expectations.
• Provide market insights and feedback to the delivery team to guide the development of relevant services.

• Collaborate on the development of new service offerings that address emerging market demands and customer requirements. 

Revenue & Performance Management: 

• Monitor key performance indicators (KPIs) related to sales, revenue, and customer acquisition. 

• Provide regular reports to senior management on business development and sales activities. 

• Adjust strategies and tactics as needed to meet evolving business goals and market conditions. 

Leadership & Team Development: 

• Foster a collaborative and results-driven team culture focused on continuous improvement. 

• Provide technical trainings when required for both internal team and external projects.

Requirements

Bachelor’s degree in Computer Science or a related field. An MBA or equivalent is preferred.

5 to 7 years of experience in business development, with knowledge of Data Center Operations, Software Development, and Workforce Augmentation.

Proven success in growing business across Southeast Asia, supported by a strong industry network.

-Ability to develop and execute business strategies that drive growth and meet company objectives.

-Strong track record in achieving sales targets, expanding the customer base, and increasing revenue.

-Good understanding of market trends and customer needs within the data center and software development sectors.

-Excellent communication, relationship-building, and negotiation skills.

Benefits

- Comprehensive benefits package

- Opportunities for professional growth and development

- A supportive and collaborative work environment