Business Analyst

Job Title: Business Analyst 

Location: Frankfurt metropolitan area, Germany

Position Overview:
We are seeking a detail-oriented and proactive Business Analyst. This role involves analyzing data, identifying trends, and delivering actionable insights to enhance efficiency and optimize business flow. The candidate will also play a key role in managing cross-departmental projects to align warehouse operations with broader business objectives.

Key Responsibilities:

• Collaborate with warehouse operations, business, and client management teams to identify opportunities for process improvement.
• Analyze operational and order flow data to identify trends, inefficiencies, and bottlenecks.
• Lead cross-departmental projects, ensuring effective communication and alignment between stakeholders in operations, sales, IT, and customer service.
• Develop reports and dashboards to track key performance indicators (KPIs) and operational metrics.
• Work closely with clients to understand their requirements and ensure seamless integration with warehouse operations.
• Provide recommendations for system and workflow optimizations to improve productivity and customer satisfaction.
• Support project management initiatives by gathering requirements, coordinating timelines, and ensuring deliverables are met.
• Assist in troubleshooting operational challenges and providing data-driven solutions.
• Document business processes, workflows, and standard operating procedures.

Qualifications:

• Bachelor’s degree in Business, Supply Chain Management, Logistics, or a related field.
• 2-4 years of experience in business analysis, with demonstrated experience in managing cross-departmental projects.
• Proficiency in data analysis tools such as Excel, SQL, or BI tools (e.g., Tableau, Power BI).
• Excellent project management skills with the ability to align multiple teams toward a common goal.
• Effective communication and interpersonal skills to liaise with internal and external stakeholders.
• Strong problem-solving and critical-thinking skills with a data-driven approach.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.