Business Analyst

Implify, Inc is a Global IT Solutions and services firm. Since it's inception, Implify, Inc has been providing best-quality and cost-effective IT solutions to fortune 1000 companies, mid-range companies and upcoming companies via its onsite, Offshore and in-house service models.

IMPLIFY is an IT consulting services and software development firm dedicated to business success through long-term relationships with our clients and staff. IMPLIFY has built a dynamic, profitable, service-oriented enterprise, and is positioned to successfully respond to trends and changes in the information technology industry.

Job Title: Business Analyst with (Scrum and .Net)

Location: Midland, MI

Contract: Full time

Salary Range: $ 85 to 100K

Need USC and Green Card holder 

Job Description

• Analyzing and fixing the problems / issues in the production environment

• Investigating the faults and providing root cause analysis

• Handling on call requests on a rotating basis and handling user complaints

• Coordinate with off shore support team members , business analysts and customers

• Review codes and test plan, test logs documents

• Provide technical input to assist in development of project plans for projects that intend to use these environments as development platforms

• Implement best practices, standards and procedures including quality and delivery methodologies

Skill Requirements:

A sound foundation in .NET framework

ASP.NET, ADO.NET, Forms, WCF, Entity Framework, LINQ, Workflow Foundation, WPF, Active Server Pages.

Experience of Business Analyst.

Experience of working in Scrum, facilitating daily scrum.

Has hands on experience in several large, global implementations using Salesforce in some of the following areas: Salesforce Sales Cloud, Salesforce Service Cloud, Financial Force, Salesforce Communities, Salesforce Custom Cloud)

Knowledge of CRM will help.

Excellent Onshore Customer communication skills

Strong analytical and problem solving skills, quick learner, good interpersonal and communication skills and enjoys working in teams

Should have knowledge on Configuration Tools

Should be ready to be cross trained on different technologies

All your information will be kept confidential according to EEO guidelines.