Business Analyst

Based in Nashville, TN, this company provides medical services to 90,000+ employees and over 225,000 members. Their model, which integrates wellness and case management with high quality primary and chronic patient care support, provides companies measurable savings in their employee health benefit cost. 

The Business Analyst assists the IT staff in understanding the enterprise's operational needs for both automated and manual solutions to business systems and procedures of complex scope between this company and its customers. The Business Analyst is involved in planning, organizing and conducting detailed analytical studies to define problems, identify deficiencies and improve solutions which impact the enterprises’ effectiveness, and provides the basis for issue resolution. The Business Analyst is responsible for executing the system definition and design processes within the Software Development Life Cycle (SDLC). They collaborate with users/customers to define business requirements for system enhancements and new functionalities to achieve process improvements.

Bachelor's degree in Business Administration, Computer Science or equivalent related disciplines.

Five+ years experience in business systems analysis, design, modeling, relational databases, technical writing and analysis roles.

Strong understanding and breadth of experience with technical systems; ability to identify technical solutions for business problems.

Strong to expert understanding of the healthcare industry and the information exchange between providers, clearinghouses, payer and employers.

Strong organizational and project management skills.

Ability to interact with both internal staff and customer data representatives at all levels.

Excellent oral and written skills in order to effectively communicate with customers and internal staff.

Ability to develop and deliver presentation materials.

Ability to field questions in an open forum or presentation.

Ability to formulate and define systems scope and objectives through research, due diligence and strong interactions with customers.

Solid understanding and practical experience in the use of SQL and applicable querying requirements.