Business Analyst

Scope of the Role

We are seeking a proactive and commercially minded Business Analyst to drive business improvement, ERP optimisation, and data-led decision making across MRO Europe.

In this role, you will partner with stakeholders across multiple business units and regions to identify business needs, analyse processes, and deliver effective technology-driven solutions. You will play a key role in promoting ERP best practice, supporting digital transformation initiatives, and helping the organisation leverage emerging AI capabilities to enhance operational performance.

Working in a cross-regional environment, you will translate complex business requirements into practical solutions, improve system effectiveness, and provide meaningful insights that support strategic decision-making and continuous improvement throughout the business.

Main Duties/Responsibilities

Strategic Business Analysis

• Partner with business stakeholders to gather, define, and document requirements
• Analyse end-to-end business processes to identify efficiencies and improvement opportunities
• Develop business cases, process maps, and solution proposals
• Support delivery of change initiatives and transformation programmes

ERP Optimisation & Data Management

• Provide functional support and optimisation of ERP systems (e.g., Quantum or equivalent)
• Drive best practices in ERP usage and data governance
• Monitor data quality and ensure consistency and integrity across systems
• Collaborate with technical teams on enhancements and system improvements

Reporting & Data Insights

• Design and develop interactive dashboards and reports using Power BI and SSRS
• Analyse data trends to provide actionable insights for business decision-making
• Define and track KPIs aligned to business objectives
• Support leadership with data-driven performance reporting
• Design and implement a cloud-based data warehouse(e.g. Fabric, Snowflake or similar) 

AI & Digital Transformation

• Identify opportunities for AI and automation within ERP, reporting, and business processes
• Support the organisation in adopting AI-enabled tools and capabilities
• Collaborate with stakeholders to define and prioritise AI use cases
• Contribute to AI governance, compliance, and responsible use of data
• Stay informed on emerging technologies and assess business application

Stakeholder Engagement (Cross-Regional)

• Work closely with IT leadership, business units, and global teams
• Facilitate workshops, requirement sessions, and stakeholder reviews
• Act as a bridge between business and technical teams
• Ensure alignment with global IT and business strategies

Solution Delivery & Governance

• Support implementation of business solutions and system improvements
• Monitor and measure effectiveness of implemented changes
• Ensure all solutions comply with data, security, and regulatory requirements
• Maintain clear documentation of processes, requirements, and deliverables
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.