Brilliant Opportunity in International Inbound Tech
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.
Experienced candidates needed for Inbound Technical Support Process for US Shift.
Job Role: Receiving Inbound calls from customers regarding printers, routers, e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..
Perks & Benefits to Employees:
Qualifications: HS/Any Graduate
Benefits and facilities:
- · Fixed Salary on 1st of every month In Salary Account+Huge Incentives.
- · 24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives - · Spot Incentives
- · No Extension of Shift Timings
- · Medical benefits
- · Salary Increment after 9 months
Eligibility Criteria:
1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.
Contact: Priyanka (HR) @ 9804149788 for further queries
All your information will be kept confidential according to EEO guidelines.
Summary
Handle inbound calls, troubleshoot technical issues, close calls, process payments, and upsell plans.
Job title
Inbound Technical Support Agent
Experience level
6 months+ experience in international outbound
Industry
it services
Location requirements
Kolkata, WB, in; remote not specified
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India