Brand Advocate Voice Angels
Sagility (Jamaica) Limited
Apply to this jobSagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Job Description:
Provide courteous and prompt resolution to provider/member inquiries by conducting thorough investigations and fully educating provider/member with the goal of resolution on initial contact. Upbeat, outgoing, motivated persons, with the entrepreneurial spirit needed. Research and investigate service failures and report to leadership; identify root cause and recommend resolutions for service recovery and retention.
Location:
Summary
Resolve provider/member inquiries, investigate issues, educate, and recommend solutions.
Job title
Brand Advocate Voice Angels
Experience level
not specified
Industry
healthcare
Location requirements
Must be in Kingston area, remote not specified.
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kingston, MD 21871, USA
Inner Belt, Somerville, MA, USA
Unknown location
Rae Town, Kingston, Jamaica