Branch Manager I
Vnbcareers
Apply to this job Whippany, NJ, US Until 10/4/2026 First posted July 7, 2026 Last posted August 5, 2026
Job description
Responsibilities include but are not limited to:
- Accountable for leading and managing all aspects of branch performance, including sales growth, profitability, customer experience, operational integrity, and team coaching and development.
- Ensures exceptional service delivery to all clients within a consumer-oriented branch.
- Coach and develop branch team members to achieve sales targets, meet service goals, and strengthen individual capabilities.
- Observe sales engagements to ensure high quality customer consultations and effective lead management through Salesforce.
- Manage all staffing functions, including recruiting, interviewing, selecting, onboarding, performance evaluations, coaching, and addressing performance or conduct issues in accordance with company policy.
- Leads and encourages identification, escalation, and resolution of potential risks.
- Foster a positive and high-performing branch environment that promotes Valley's culture and drives strong associate engagement.
- Develop and leverage market intelligence, communicating strategic direction and product focus while building individualized sales strategies to increase market share and deepen customer relationships.
About this role
Summary
Manage branch performance, sales, customer service, team coaching, and operations.
Job title
Branch Manager I
Experience level
entry level
Industry
finance
Location requirements
Whippany, NJ, USA; on-site, no remote work
Salary
Not specified
Management role
Yes
Skills & keywords
Required skills
staffingperformance managementsalescustomer serviceleadership
Preferred skills
None specified
Specializations
branch operationssalescustomer serviceteam management
Locations
Structured locations inferred from the posting.
Whippany, Hanover, NJ 07981, USA
On-site City