Branch Manager

Bound Brook, NJ, US Until 10/4/2026 First posted August 5, 2026 Last posted August 5, 2026
Job description
Responsibilities include but are not limited to:
  • Accountable for leading and managing all aspects of branch performance, including sales growth, profitability, customer experience, operational integrity, and team coaching and development.
  • Ensures exceptional service delivery to all clients within a consumer-oriented branch.
  • Coach and develop branch team members to achieve sales targets, meet service goals, and strengthen individual capabilities.
  • Observe sales engagements to ensure high quality customer consultations and effective lead management through Salesforce.
  • Manage all staffing functions, including recruiting, interviewing, selecting, onboarding, performance evaluations, coaching, and addressing performance or conduct issues in accordance with company policy.
  • Leads and encourages identification, escalation, and resolution of potential risks.
  • Foster a positive and high-performing branch environment that promotes Valley's culture and drives strong associate engagement.
  • Develop and leverage market intelligence, communicating strategic direction and product focus while building individualized sales strategies to increase market share and deepen customer relationships.
About this role

Summary

Lead branch operations, sales, customer service, team development, and risk management.

Job title

Branch Manager

Experience level

management level

Industry

financial services

Location requirements

On-site in Bound Brook, NJ, USA; no remote work

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

leadershipsales managementcustomer servicestaffingrisk management

Preferred skills

None specified

Specializations

salesteam leadershipcustomer serviceoperationsmarket strategy
Locations

Structured locations inferred from the posting.

Bound Brook, NJ 08805, USA

On-site City