BPS - Voice Process Associate
Sopra Steria
Apply to this jobAbout Sopra Steria
Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of €5.6 billion.
The world is how we shape it.
Experience: 1-2 Years
Key Skills: BPS Customer Service / Customer Handling experience- Utilities experience preferred
Excellent communication skills (spoken and written), Excellent computer proficiency,
Comfortable with 24/7 working environment / Comfortable with Flexible-offs.
Total Experience Expected: 00-02 years
Graduates only- Commerce background
Work from office is a key requirement as per the policy
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
Summary
handle customer service calls, assist utility clients, ensure customer satisfaction
Job title
BPS - Voice Process Associate
Experience level
1-2 years
Minimum experience
1+ years exp
Industry
software
Location requirements
office-based in Noida, Uttar Pradesh, no remote option
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Noida, Uttar Pradesh, India