BPS - Voice Process Associate

Sopra Steria

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Noida, Uttar Pradesh, in on site Until 8/21/2026 1+ years exp First posted May 30, 2026 Last posted May 30, 2026
Job description

About Sopra Steria
Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of €5.6 billion.
The world is how we shape it.

Experience: 1-2 Years

Key Skills: BPS Customer Service / Customer Handling experience- Utilities experience preferred

Excellent communication skills (spoken and written), Excellent computer proficiency,

Comfortable with 24/7 working environment / Comfortable with Flexible-offs.

Total Experience Expected: 00-02 years

Graduates only- Commerce background

Work from office is a key requirement as per the policy

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.

About this role

Summary

handle customer service calls, assist utility clients, ensure customer satisfaction

Job title

BPS - Voice Process Associate

Experience level

1-2 years

Minimum experience

1+ years exp

Industry

software

Location requirements

office-based in Noida, Uttar Pradesh, no remote option

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer servicecomputer proficiencycommunication

Preferred skills

utilities experience

Specializations

customer handlingutilities
Locations

Structured locations inferred from the posting.

Noida, Uttar Pradesh, India

On-site City