BPO Inbound Voice Tech Process - Customer Service Inbound Voice - Apply .

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/21/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

Adeeba e-Services Private Limited

Adeeba E services Pvt Ltd provides 24*7 Technical Support to USA customers regarding printers, routers, emails. and also provide website development services to national and International Business

INBOUND TECH SUPPORT VOICE PROCESS
Job Role: Attending Inbound calls from customers regarding printers,routers,e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..
Candidate s profile;
Must have dialled in International Outbound Tech process for more than 6 months.
Must be able to close calls and take payments from the customers.
Must be confident in pitching about the service plans to the customers.
Must be very fluent in English.
Must be Comfortable for Night shift.
Benefits and facilities:
Fixed Salary on 1st of every month In Salary Account+Huge Incentives.
24 leaves in a year+comp offs+b'day leaves Daily/Monthly Incentives
Spot Incentives
No Extension of Shift Timings
Medical benefits
Salary: Not a bar for a right candidate.
Working Days:6 days

Candidate with Excellent Communication Skill in English.

• Candidate with at least 6 months experience in Outbound or Inbound can apply for Inbound Tech Support Process.

• Candidate must know how to close their own call.

• Domestic BPO & fresher candidates are not applicable.

• Candidate with age limit 18 - 35 can apply only, must know how to close calls by taking payments through different gateways.

Interview Timings :

12 PM to 5 PM ( Monday to Saturday )

Adeeba E-Services Private Limited

603, 6th Floor, Shaila Tower J-1/16 Block EP & GP

Salt Lake, Sector V Kolkata -700091

Contact :- Aparna (HR) 7059191977.

About this role

Summary

Handle inbound calls, diagnose issues, close calls, and process payments for tech support.

Job title

Inbound Voice Tech Support

Experience level

6+ months

Industry

technology support

Location requirements

Kolkata, WB, in; remote work not specified.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

fluency in englishcall closingpayment gatewaysinternational outbound experience

Preferred skills

None specified

Specializations

technical supportvoice processcall closingpayment processingenglish fluency
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City