BPO Inbound Voice Tech Process - Customer Service Inbound Voice - Apply .
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba e-Services Private Limited
Adeeba E services Pvt Ltd provides 24*7 Technical Support to USA customers regarding printers, routers, emails. and also provide website development services to national and International Business
INBOUND TECH SUPPORT VOICE PROCESS
Job Role: Attending Inbound calls from customers regarding printers,routers,e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..
Candidate s profile;
Must have dialled in International Outbound Tech process for more than 6 months.
Must be able to close calls and take payments from the customers.
Must be confident in pitching about the service plans to the customers.
Must be very fluent in English.
Must be Comfortable for Night shift.
Benefits and facilities:
Fixed Salary on 1st of every month In Salary Account+Huge Incentives.
24 leaves in a year+comp offs+b'day leaves Daily/Monthly Incentives
Spot Incentives
No Extension of Shift Timings
Medical benefits
Salary: Not a bar for a right candidate.
Working Days:6 days
Candidate with Excellent Communication Skill in English.
• Candidate with at least 6 months experience in Outbound or Inbound can apply for Inbound Tech Support Process.
• Candidate must know how to close their own call.
• Domestic BPO & fresher candidates are not applicable.
• Candidate with age limit 18 - 35 can apply only, must know how to close calls by taking payments through different gateways.
Interview Timings :
12 PM to 5 PM ( Monday to Saturday )
Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower J-1/16 Block EP & GP
Salt Lake, Sector V Kolkata -700091
Contact :- Aparna (HR) 7059191977.
Summary
Handle inbound calls, diagnose issues, close calls, and process payments for tech support.
Job title
Inbound Voice Tech Support
Experience level
6+ months
Industry
technology support
Location requirements
Kolkata, WB, in; remote work not specified.
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India