BPO Associate Director

Job Description

• Provide expert-level knowledge of US healthcare and health plans, including Medicare, Medicaid, and commercial insurance.
• Develop comprehensive solution proposals that address client needs and improve health plan outcomes.
• Build strong relationships with clients, understand their needs, and provide tailored solutions to meet their goals.
• Work with clients to implement health plan solutions, ensuring smooth transitions and effective outcomes.
• Collaborate with internal stakeholders, including sales teams, account managers, and technical experts, to deliver comprehensive solutions.

Experience

• 15+ years of experience in US healthcare, with a focus on health plans and solution proposal development.
• In-depth knowledge of US healthcare and health plans, including regulatory requirements and industry trends.
• Strong analytical skills, with the ability to analyze complex data and develop effective solutions.
• Excellent communication and interpersonal skills, with the ability to work with diverse stakeholders.
• Proven experience developing comprehensive solution proposals that drive business outcomes.
• Experience working with healthcare payers, providers, or vendors is highly valued
• Proficiency in data analysis tools, such as Excel, PPT, SQL, or data visualization software, is desirable
• 2-4 years of experience in RFP .
• Hands on experience in Automation