Bow Technician

Scheels Company Goals:

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners. 

Overview: 

Scheels Bow Technicians provide world-class service through expert fitting, repair, and maintenance of bows and archery equipment to meet the customers' needs.  This position combines technical skills and customer focus to represent Scheels as friendly, knowledgeable, and courteous to both customers and fellow associates.

What We Commit To – Our Employee Ownership Values

As an employee-owner, you’re expected to actively contribute to a culture that thrives on:

• Delivering a Personalized WOW Customer Experience

• Every customer interaction is an opportunity to exceed expectations
• We focus on making every visit memorable, personalized, and impactful

• Having a Team-First, Winning Mentality

•  We succeed together by supporting one another and celebrating team wins
• Collaboration and unity drive our performance and customer experience

• Learning and Adapting to Constant Change

• We embrace growth, innovation, and feedback
• Change is not a barrier–it’s a catalyst for improvement and excellence

• Taking Pride in Our Work and Thinking Like Owners

•  Every task matters, and we take full responsibility for the results
• Ownership means accountability, care, and drive to go above and beyond

• Expecting Honesty and Integrity in All That We Do

•  Trust is the foundation of our relationships–with customers and with each other
• We act with transparency, fairness, and respect at all times

Responsibilities: 

• Carefully follow instructions per the specific requests of the customer, while maintaining safety requirements
• Service bows include:
• Setting up bows with accessories
• Tuning Bows
• Repair of bows
• Stringing bows 
• Communicate the process of repair and suggestions for ongoing maintenance
• Maintain an orderly and immaculate appearance of personal workspace, archery bench, back stock space, and surrounding areas
• Attend sales and product knowledge training meetings when required
• Be knowledgeable to answer questions concerning location, price, and use of merchandise
• Stock shelves, counters, or tables with merchandise
• Contact vendors to order and follow up on repair part orders
• Assist with customer trade-ins

Education & Experience:

The ideal candidate will have a high school diploma or general education degree (GED), or 3 months of related experience, or an equivalent combination of education, training, and experience.  

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Must be able to also exert up to 50 - 80 lbs of pulling force regularly.

Scheels cares about the health and safety of our Associates.  Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.  

Benefits:
At SCHEELS, we offer a full range of benefits, including an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverage—including medical, HSA, dental, and vision. We also offer accident and hospital indemnity insurance, an Employee Assistance Program, and time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave.  (Note: Additional leave benefits may apply based on your state of employment.)  
 Learn more about what it means to be an owner at SCHEELS on our Careers Page.

EQUAL EMPLOYMENT OPPORTUNITY 

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.