Billing Coordinator

FST Technical Services Commissioning (Cx) division is one of the leading Cx firms in the country. We partner with clients for quality assurance in the design, construction, and post-acceptance phases of building projects. We ensure that equipment in mechanical, electrical, plumbing, and associated systems is designed, installed, and functionally tested to meet the clients' requirements and design intent. 

The Billing Coordinator at FST is a key player in our client billing process, focusing on accounts receivable and the meticulous management of invoices, statements, and reports. This role involves daily tasks like emailing invoices and applying payments and monthly responsibilities such as compiling Labor Detail and Expense reports. The Billing Coordinator's accuracy and efficiency are vital for smooth financial operations.

Responsibilities include:
• Create and send invoices and account updates to clients electronically and on paper
• Adhere to customer billing guidelines as necessary
• Keep an accurate record of client accounts and outstanding balances
• Notify clients of upcoming or missed payment deadlines
• Address our clients' billing questions and issues
• Assist with specific project set up tasks
• Participate in Monthly Invoicing Review Meetings (MIR) – as needed
• Attend Project Kick Off meetings – as needed
• Uphold our strict client confidentiality policies
• Participates in company training and events, continuously expanding knowledge and skills
• Other duties as assigned

Qualifications
• 3+ years' experience in a billing department
• Proficiency in Salesforce or Certinia 
• Comprehension of industry-specific policies is a plus
• Strong written and verbal communication
• Excellent active listening skills