Billing/Collections Specialist
Filevine
Apply to this job Salt Lake City, Utah on site Until 8/23/2026 1+ years exp First posted January 16, 2026 Last posted June 17, 2026
Job description
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
As a Billing and Collections Analyst at Filevine, you will drive financial health by reconciling complex account activity and resolving payment discrepancies through high-level technical analysis in tools like Salesforce and Intacct. You’ll act as a critical cross-functional liaison, utilizing expert communication to manage delinquent accounts and support the end-to-end cash application and invoicing lifecycle.
What You'll Do
- Resolve payment issues on delinquent customer account
- Analyze and reconcile customer account activity
- Review and resolve customer invoice and payment issues
- Maintain customer accounts to ensure information is up-to-date
- Understand the cash application process and act as a backup as needed
- Understand invoice generation and act as a backup as needed
Who You Are
- Analytical and problem solving
- Detail oriented
- Extensive verbal/written communication
- Effective decision-making and follow-through, ability to effectively communicate process/rules to internal/external customers
- Technical aptitude
- Experience with Excel, Intact, and Salesforce a plus
- At least 1 year of collections experience
Education:
- High school diploma
- Bachelor’s Degree preferred
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at [email protected]
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
About this role
Summary
Reconcile accounts, resolve payment issues, and communicate with clients.
Job title
Billing/Collections Specialist
Experience level
1+ years
Minimum experience
1+ years exp
Industry
software
Location requirements
Salt Lake City, Utah; remote work not specified
Salary
Not specified
Management role
No
Skills & keywords
Required skills
excelsalesforceintacct
Preferred skills
None specified
Specializations
collectionsreconciliationcash applicationinvoicepayment
Locations
Structured locations inferred from the posting.
Salt Lake City, UT, USA
On-site City