Privacy Notice

We, at PSG Global Solutions, INC (a Teleperformance company), are committed to respecting your privacy and the protection of your personal data. PSG Global Solutions, INC (a Teleperformance company) needs to use your personal data to ensure that we can meet all the requirements in relation to your application to us. We also need to ensure we comply with laws and regulations, can respond to requests from supervisory authorities, handle legal claims, detect, and prevent fraud, and carry out our business activities. Our Privacy Notice is provided to inform you of how PSG Global Solutions, INC (a Teleperformance company) processes your personal data, and we regularly review it to ensure that it is up to date.

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Job Description:

Employment Type: Full-Time

Work Setup: Hybrid

Training Location: Ayala, Makati (Onsite Training Required) Post-Training

Work Arrangement: Hybrid (3 days onsite per week)

We are looking for a highly organized and detail-oriented Bilingual Spanish Administrative Specialist – Onboarding Support to join our growing team. In this role, you will play a key part in supporting employee onboarding operations by ensuring the accurate completion of documentation, maintaining employee records, and assisting Spanish-speaking candidates throughout the onboarding process.

Key Responsibilities

• Maintain and update employee information across internal systems and databases.
• Accurately enter, verify, and manage data within ATS and HR platforms.
• Communicate with Spanish-speaking candidates regarding onboarding requirements, documentation, and next steps.
• Translate onboarding materials, instructions, and communications between English and Spanish as needed.
• Ensure all required onboarding forms and compliance documents are completed accurately and submitted on time.
• Monitor and track background checks, reference checks, and other pre-employment requirements.
• Support onboarding operations while maintaining the highest standards of confidentiality, accuracy, and professionalism.

Qualifications

Fluent in both English and Spanish (written and spoken).

At least 6 months of experience in any of the following:

• BPO / Call Center, Customer Service
• Retail
• Hospitality
• ESL Teaching
• Sales
• Email Support
• Chat Support
• Back-Office Operations
• Other service-oriented roles

Strong willingness to learn and grow within the organization.

Excellent communication, organizational, and administrative skills.

Ability to work efficiently and accurately in a fast-paced environment.

Strong attention to detail and problem-solving skills.

What We Offer

• Competitive salary package + Monthly performance incentives
• Hybrid work arrangement after successful completion of onsite training
• Fixed night shift schedule + Weekends off
• Comprehensive HMO coverage
• Early regularization opportunities

Join Our Team

If you are fluent in both Spanish and English, have a strong service-oriented mindset, and are looking to grow your career in a professional and fast-paced environment, we invite you to apply and become part of our team.

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What Do You Think?

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?