Bilingual Sales & Event Booking Agent

Bilingual Sales & Event Booking Agent (English/Spanish)

Location: Av. Gral. Ignacio Zaragoza 1298, Nueva, 21100 Mexicali, B.C.

Schedule: Availability required (Morning shifts available)

Job Type: Full-Time

About the Role

Are you energetic, outgoing, and driven by sales? Join our team as a Bilingual Sales & Event Booking Agent, where you’ll help families, schools, and organizations plan unforgettable events while driving revenue through bookings and memberships.

Key Responsibilities

• Serve as the first point of contact for customers interested in booking parties, group events, and experiences
• Sell event packages, group outings, and corporate events
• Promote and close recurring membership plans
• Convert inbound and outbound leads into confirmed bookings
• Build relationships with families, schools, and community organizations
• Present packages, address objections, and recommending the best event options
• Maintain accurate records of customer interactions and bookings in CRM systems
• Support local marketing efforts through outreach and partnerships

Qualifications

• Bilingual required: English & Spanish
• Previous sales, call center, or appointment-setting experience preferred
• Strong closing skills and confidence in overcoming objections
• Excellent verbal and written communication skills
• Goal-oriented with a passion for achieving sales targets
• Ability to multitask and manage multiple leads efficiently

Preferred Traits

• Energetic & enthusiastic: You bring a fun, positive attitude to every interaction
• Relationship builder: You enjoy connecting with people and building trust
• Self-motivated: Driven to meet and exceed sales goals

What We Offer

• Competitive base salary + commissions/bonuses
• Paid training and ongoing development
• Fun, dynamic work environment
• Growth opportunities within the company

All suitably qualified applicants will be considered based on their qualifications, experience, and the competencies relevant to the role. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected under applicable law.

REDIAL BPO will never request any form of payment—whether for applications, interviews, or job placements—from applicants. If you are ever asked for payment as part of a recruitment process claiming to be from REDIAL BPO, please treat it as fraudulent and report it to us immediately.