Bilingual Member Service Representative

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

 (Listed in order of importance) 

• Respond to incoming calls from members and providers excluding provider claims calls. 

• Achieve individual performance goals as it relates to call center objectives 

• Engage and collaborate with other departments as applicable 

• High School Diploma/GED

• Fast Paced Inbound Call Center 

• Multitasker, able to toggle multiple screens, able to provide state specific state information to the inbound caller. 

• Many CSRs have the experience but not the CSR attitude, ATTITUDE/PERSONALITY IS KEY HERE, workers should be eager to help, empathetic, helpful

• Phenomenal Customer Service 

• Great Attendance and Reliability 

Interested in hearing more about this great opportunity? Please call and e-mail your resume to Brianne Salazar (Office number: 321-710-4799) for immediate consideration.