Bilingual Customer Service Representative

Esolvit is a global leader in consulting, technology, application development, outsourcing and staffing solutions. ESolvit has successfully delivered solutions of the highest quality to customers globally. We have strategic alliances with customers which enable them to gain a competitive advantage by providing end-to-end consulting, applications support, implementation and infrastructure services. Esolvit's objective is to integrate People, Process, Technology and Training. With our dedicated and efficient team of professionals with technical expertise and strong domain knowledge will be ready to serve the needs of our diverse clients. We help enterprises transform and thrive in a changing world through strategic consulting, operational leadership and the co-creation of breakthrough solutions, including those in mobility, sustainability, big data and cloud computing. Seamless delivery is ensured by our professionals, through the usage of proven methodologies, consistent practices, management disciplines, and business metrics. ESolvit helps customers to do business better leveraging our I ndustry-wide experience, deep technology expertise, comprehensive portfolio of services and a vertically aligned business model

Job Title: Bilingual Customer Service Representative

Location: Austin, TX

Duration: 5 Months

Qualifications:

• Take inbound calls from clients 

• Function based processes 

• Accurately enter case notes into PIER database 

• Maintain quality score of 97 or better 

• Special research 

• Perform other duties as assigned 

• Observe professional standards of conduct, including attendance, professional behavior, and dress code.

Thanks & Regards

Richard Thomas

512-333-4259

All your information will be kept confidential according to EEO guidelines.