Bilingual Customer Service Rep - Remote (Must live near McAllen, TX)

US Until 8/25/2026 First posted May 28, 2026 Last posted June 26, 2026
Job description
Maximus is currently seeking Bilingual Spanish Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area. We’re building a pipeline of strong candidates for upcoming opportunities that are contingent upon contract award. While this role is not yet active, we’re excited to connect with talent ahead of future needs This position is a Remote - Work at Home, Customer Service position. However, you must reside within a 75-mile radius of McAllen, TX and be able to physically pick up your equipment at our office located at McAllen, TX In this position, you will be supporting survivors of natural disaster. The FEMA team strives to be available to help those in need requiring us to have flexibility. This position will require you to have availability to work an eight (8) hour shift, 5 days per week anytime between the hours of 6:30AM-2:30AM EST (including weekends) This position requires that you speak fluent English and Spanish. *This is a Temporary Position*
About this role

Summary

Support FEMA disaster survivors via bilingual customer service, remote with flexible hours

Job title

Bilingual Customer Service Rep - Remote

Experience level

none

Industry

government

Location requirements

remote work within 75 miles of McAllen TX, USA

Salary

Not specified

Management role

No

Skills & keywords

Required skills

bilingualEnglishSpanishcustomer service

Preferred skills

None specified

Specializations

bilingualcustomer supportdisaster recovery
Locations

Structured locations inferred from the posting.

McAllen, TX, USA

Hybrid City