Bilingual Customer Service Rep - Remote (Must live near McAllen, TX)
Maximus
Apply to this job US Until 8/25/2026 First posted May 28, 2026 Last posted June 26, 2026
Job description
Maximus is currently seeking Bilingual Spanish Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area.
We’re building a pipeline of strong candidates for upcoming opportunities that are contingent upon contract award. While this role is not yet active, we’re excited to connect with talent ahead of future needs
This position is a Remote - Work at Home, Customer Service position. However, you must reside within a 75-mile radius of McAllen, TX and be able to physically pick up your equipment at our office located at McAllen, TX
In this position, you will be supporting survivors of natural disaster. The FEMA team strives to be available to help those in need requiring us to have flexibility.
This position will require you to have availability to work an eight (8) hour shift, 5 days per week anytime between the hours of 6:30AM-2:30AM EST (including weekends)
This position requires that you speak fluent English and Spanish.
*This is a Temporary Position*
About this role
Summary
Support FEMA disaster survivors via bilingual customer service, remote with flexible hours
Job title
Bilingual Customer Service Rep - Remote
Experience level
none
Industry
government
Location requirements
remote work within 75 miles of McAllen TX, USA
Salary
Not specified
Management role
No
Skills & keywords
Required skills
bilingualEnglishSpanishcustomer service
Preferred skills
None specified
Specializations
bilingualcustomer supportdisaster recovery
Locations
Structured locations inferred from the posting.
McAllen, TX, USA
Hybrid City