Benefits and Eligibility Specialist

Phoenix Home Care and Hospice

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Springfield, Missouri, US on site Until 10/4/2026 First posted August 5, 2026 Last posted August 5, 2026
Job description

Do you have what it takes to be a part of a growing team? Do you have a heart for helping people? Are you motivated by being able to make a true difference in someone's life? If you're looking for a career home that's supportive, collaborative and wants you to succeed both professionally and personally then Phoenix Home Care and Hospice would love the opportunity for YOU to interview US! Let Phoenix show you why you should choose us for your next career home!

Benefits:

  • Health Benefits including Multiple Major Medical Benefits Packages to choose from, Vision, Dental and 401K Options.
  • Spousal and family insurance benefits
  • Outstanding culture and team atmosphere
  • PTO
  • Mon-Fri 8am-5pm

Responsibilities:

  • Verify insurance and benefit eligibility for patients going on home health services.
  • Manage workflow of incoming referral paperwork.
  • Establish good lines of communication with the Intake team and Operations.
  • Manage calendar to avoid interruptions in Home Health services.
  • Other duties as assigned.

Requirements

  • Strong computer profieciency
  • Experience with Submitting Insurance Authorizations strongly preferred
  • Data Entry Experience
  • Must be self-motivated
  • Must have past customer service experience
  • Previous experience working in an office/professional setting.
  • Ability to work independently as well as in a team
  • Ability to multitask and stay organized
  • Be able to communicate effectively and professionally with internal and external customers
  • Previous experience working with Home Health authorization or billing is preferred but not required
  • We will train the right candidate!

We’re taking the journey with you, creating a New Beginning!  

Choose Phoenix, Apply today! 

Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.  

About this role

Summary

Verify insurance, manage referrals, communicate with team, and handle administrative tasks.

Job title

Benefits and Eligibility Specialist

Experience level

none

Industry

healthcare

Location requirements

Springfield, Missouri; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

computer proficiencyinsurance authorizationdata entrycommunicationorganization

Preferred skills

home health authorizationbilling

Specializations

insurance verificationbenefit eligibilitycustomer servicedata entry
Locations

Structured locations inferred from the posting.

Springfield, MO, USA

On-site City
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