Behavioral Health Patient Access and Scheduling Specialist

Truman Medical Center

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UH Behavioral Health Lakewood Counseling Service Until 9/23/2026 1+ years exp H-1B sponsor history First posted July 25, 2026 Last posted July 25, 2026
Job description

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Behavioral Health Patient Access and Scheduling Specialist

101 Truman Medical Center

Job Location

Lakewood Counseling Service, UH Behavioral Health

Kansas City, Missouri

Department

Patient Access Behavioral Health UHTMC

Position Type

Full time

Work Schedule

8:00AM - 4:30PM

Hours Per Week

40

Job Description

Interviews patients and/or other sources to obtain demographic and financial data accessing patients to clinical and financial systems of the hospital. Communicates health benefit regulations and patient financial obligation to responsible parties. Receives requests both written and telephonic to schedule patient appointments via the electronic scheduling system.  Gathers and records financial and insurance information, coordinates and makes referrals to appropriate financial resources.   Validates financial and insurance information, obtains appropriate pre-certification and authorization for services, collects co-pays; completes all admission/registration paperwork. 

Required:

  • High school diploma or equivalent required

  • Experience in clerical, patient contact, hospital business office or insurance

  • Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons.

  • A minimum of one year’s experience as a Patient Access & Scheduling Representative.  

  • Concise written communication skills and keyboarding skills required.

Preferred:

  • Knowledge of basic medical terminology

  • Previous experience as a Patient Access Representative with the organization or at another organization.

About this role

Summary

Interview patients, gather info, schedule appointments, validate insurance, manage records

Job title

Behavioral Health Patient Access and Scheduling Specialist

Experience level

1+ years

Minimum experience

1+ years exp

Industry

healthcare

Location requirements

Kansas City, Missouri; no remote work allowed

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

communicationkeyboard skillsclerical experience

Preferred skills

medical terminologyprevious experience

Specializations

patient accessschedulinginsurancefinancialmedical terminology
Locations

Structured locations inferred from the posting.

Kansas City, MO, USA

On-site City