Banquet Set Up - Hilton Daytona Beach

Location: Daytona, FL 32118

Position Type: Part Time

Overview:

The Hilton Daytona Beach is looking for responsible and motivated service professionals to join its banquet team. This is a part-time position with hours that vary based on events. Weekend availability is a must.

Key Responsibilities

• Approach all encounters with guests, whether internal or external, in a friendly, service-oriented manner.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag while working.
• Be familiar with Hotel Standard Operating Procedures.
• Set up event spaces in a timely and safe fashion according to instructions and details outlined on Banquet Event Orders (BEOs) and floor plans, including chairs, tables, linen, displays, etc.
• Maintain high standards of cleanliness and sanitation throughout banquet function spaces, pre-function spaces, and storage areas, including carpets, walls, walks, windows, heating/air conditioning units, etc.
• Greet and welcome client representatives and guests, responding to requests in a timely, friendly, and efficient manner as it pertains to function room set-up.
• Ensure the function space is visually appealing by maintaining cleanliness and ensuring equipment is in good working order.
• Consistently implement service standards and operating procedures related to banquet and catering service function room set-up.
• Maintain complete knowledge of:
  • Daily scheduled group functions, times, locations, and number of attendees.
  • Location of all hotel function spaces and names of rooms.
  • All styles of meeting and banquet room settings.
  • Correct maintenance and use of equipment.
  • All departmental and hotel policies and procedures.
  • All safety guidelines.
• Provide excellent customer service and ensure customer needs are met.
• Be familiar with all current and upcoming event details.
• Work effectively under pressure and during long or split shifts.
• Perform other duties as assigned.

Requirements

• Responsible and motivated with a strong service orientation.
• Ability to work varied hours based on event schedules, including weekends.
• Strong attention to detail and ability to follow instructions precisely.
• Ability to maintain high standards of cleanliness and safety.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and manage long or break shifts.