Banking Operations Clerk
HSBC
Apply to this jobGroup Chief Operating Office is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Group Chief Operating Office combines global expertise and technology to help keep us ahead of the competition.
People responsibility: N
Report to : Banking Operations Manager
Job Content
- 公文調閱、扣押作業審核處理
- 個人戶之餘額證明案件處理
- 二代健保、平帳&票交開關戶報送/票交拒往
- 確保每日之作業正確率及Service Level Agreement
- 確保案件內容與系統資料相符及文件詢問與回覆
- 協助案件查詢進度及解決問題以提供更好的服務予前台同仁
Skills Requirements
- 具備良好客戶服務與溝通能力
- 具責任感
- 具正確度
- 積極學習進取態度
- 熟悉MS office文書軟體為佳 (如:Word、Excel、Power Point…等)
- 中/英打每分鐘40字為佳
License/Qualification Requirement
- No requirement license
Summary
Handle documentation, customer inquiries, ensure accuracy, and support banking operations.
Job title
Banking Operations Clerk
Experience level
null
Industry
financial services
Location requirements
Candidate must work in Taipei, Taiwan; remote work not mentioned.
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Taipei, Taiwan