AWS MS Engineer (Typescript OR Node.js)

TTEC Digital

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Austin, TX remote Until 8/22/2026 1+ years exp H-1B sponsor history First posted May 23, 2025 Last posted May 15, 2026
Job description
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

TTEC Digital seeks an AWS MS Engineer to join our Managed Services development team. This is a REMOTE role located in the US.

 

To be considered for this role, you must be a U.S. citizen and be willing to subscribe to a Public Trust background. 

 

The TTEC Digital AWS Partner Practice, comprising over 150 brilliant experts, has been recognized with best-in-class awards from AWS and was the first Amazon Connect partner to be signed globally. It delivered over 500 AWS customer launches, which improved customer experience (CX) for more than 3.5 million conversations to date.

 

As part of our AWS MS Engineering team, working REMOTE in the US, you will work with our enterprise-level clients, providing medium- to advanced-level troubleshooting support services for AWS Serverless Concepts and Services.  Our engineers will work with established customers to maintain the recurring revenue center in business.

 

What You'll Be Doing:

  • Works with a variety of clients and projects to maintain customer system performance 
  • Builds and customizes new features in client systems, including web applications, reporting applications, and troubleshooting tools  
  • Answers trouble tickets and guides customers via email, phone, and video conferences 
  • Maintains and updates VoiceFoundry products and tools to improve and expand our offerings to clients

What You'll Bring:

  • Minimum of 1 year of experience with AWS Serverless concepts and services 
  • Must be a U.S. Citizen and willing to subscribe to a Public Trust background. 
  • Minimum 1-year experience writing and editing software using vanilla JavaScript, TypeScript, Python, and more specifically, the NodeJS framework.  
  • Ability to troubleshoot malfunctioning systems, collaborate with customers and teammates to solve problems without much guidance 
  • Clear communication and a sense of urgency is important. 
  • Curiosity is important in helping these engineers to determine the best way to build enhancements into client systems. 
This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.  
 
Benefits available to eligible employees include the following: 
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
 
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
 
 
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
 
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
 
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
 
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
 
#LI-Remote

Compensation (from employer):
55000–75000 USD per year

About this role

Summary

Support and troubleshoot AWS serverless systems for clients, build features, and maintain client systems.

Job title

AWS MS Engineer (Typescript OR Node.js)

Experience level

1+ years

Minimum experience

1+ years exp

Industry

digital services

Location requirements

remote role in the US, candidate must be US citizen

Salary

55000–75000 USD per year

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

aws serverlesstypescriptnodejsjavascriptpython

Preferred skills

None specified

Specializations

aws serverlesstypescriptnodejsjavascriptpython
Locations

Structured locations inferred from the posting.

Austin, TX, USA

Remote City
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