AWD- Senior Business Process Analyst

System Canada resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

AWD- Senior Business Process Analyst

• Provide primary process support for CorSo EP to one or more of: Underwriting, Technical Accounting, and Claims
• Liaison with Project team, external vendors (CSC) , other work streams (integration, conversion/migration & reporting) as required, and other business and process analysts to facilitate requirements definition
• Develop process maps and provide analysis at detailed levels between business activities and IT systems
• Interact with business and functional resources to identify potential enhancements to AWD 10 and develop requirements/specifications for development
• Prepare reporting requirements specifications for AWD 10 based metrics using templates identified for CorSo EP
• Identify IT integration points, develop benefit and cost analysis, assist business with prioritization of process automation opportunities
• Develop Use and Test Cases for IT integration points selected for implementation
• Conduct and support AWD 10 testing and coordination of vendor testing activities
• Develop and conduct user training and documentation
• Develop Operational Readiness documentation for go-forward development/support of AWD 10 product
• Perform other duties as needed