AVP, Encounters (Remote)

JOB DESCRIPTION Job Summary Provides strategy and leadership for team responsible for encounters activities including monitoring inbound and outbound encounters processes and ensuring timely, accurate and complete encounter submissions for low to moderate complexity markets or states. Facilitates data and process analysis, collaborates with cross-functional teams to identify and resolve root-causes of issues that impact encounters, and provides recommendations for improvements to enhance operational performance. Essential Job Duties • Supports strategy development, vision and direction for the encounters function. Demonstrates accountability for performance and financial results, and keeps executive leadership apprised. • Demonstrates accountability for encounters accuracy and completeness (i.e., encounters production, audit, production vendor oversight) for assigned lines of business. • Demonstrates accountability for increasing volume of encounters received from providers,...